"Item cannot be loaned from this circulation desk" - how to fix it?
- Product: Alma
Question
Trying to loan an item gives the error: "Loan Blocked - Item cannot be loaned from this circulation desk".
Answer
Please check this:
- See if it is possible to add the Location of the item to the Circulation Desk configuration
- If it is not a preferred solution, select "Primary", for this Circulation Desk
- In some cases, for Self-Check machines, it was found that the Certificate needed to be updated and linked to the correct Stunnel configuration.
Additional Information
Click here for more about Circulation Desk configuration.
- Article last edited: 24-APR-2023