“No items can fulfill the submitted request" for a Resource Sharing Lending Request where item is available and requestable
- Article Type: Q&A
- Product: Alma
Question
When selecting "Manage Fulfillment Options > Request" for a Resource Sharing Lending request Alma says: “No items can fulfill the submitted request"
However:
* The TOU for items in this location has: "Requestable for Resource Sharing"
* An item is available to fulfill the request
Answer
The request form for this item includes a mandatory field for "Description"
Selecting the Description from the drop-down menu enables the request to be filled and sent
Additional Information
This is sent to the development team - to facilitate understanding of Alma's expectation, or remove this barrier
Category: Patron - Alma
Subject: Requests - Alma
- Article last edited: 3/17/2014