- Article Type: General
- Product: Alma
After moving items to a new library, a requeest is not possible:
* Alma error message: "Failed to save the request"
* Primo error message: "Failed to place a request on the resource. Please contact the library"
The new library has no Circulation Desk defined
1. Click: Alma [F2] > Fulfillment Configuration Menu
2. Filter: "You are configuring" - the new library
3. Click: Circulation Desks
4. Find the desk allowed to handle the location's materials > Edit
5. Select the "Physical Locations" tab > add the new Location
Documentation link: http://customercenter.exlibrisgroup....d_general.html
Category: Fulfillment - Alma
Subject: Requests - Alma
- Article last edited: 7/12/2014