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    Analytics Fulfillment report gives “Item Policy” as “unknown” for some item policies

    • Article Type: General
    • Product: Alma

    Problem Symptoms:
    A loan statistics report in Analytics for shows a gap of item policies between two subject areas: Physical Items vs. Fulfillment

    *Analytics > Physical Items > Physical Item Details > Item Policy: gives (e.g.) 20 item policies (this number is accurate)
    * Analytics > Fulfillment > Physical Item Details > Item Policy: only (e.g.) 10 are listed, much less than the actual number of item policies in Alma

    Cause:
    In Analytics, the item policy is configured on the Institution level

    Resolution:
    As workaround, create a Fulfillment report, export it, and match the item barcodes to the item policy as defined in another report

    Category: Alma Analytics - Alma


    • Article last edited: 4/11/2014
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