• Article Type: General
• Product: Alma

Problem Symptoms:
Creating an overdue loans report shows that some items still remain in the report even though they are no longer on the patron's record.
Does the Due Date - Date Key get reset once an item is returned?

Cause:
The "Due Date" column doesn't change after the loan is returned

Resolution:
To filter out loans that are returned, filter by using the Loan Status column (Loan Details > Loan Status > filter for "Complete" loans)

Category: Alma Analytics - Alma

• Article last edited: 4/11/2014