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    4. Booking request: No items available for the request due to policy

    Booking request: No items available for the request due to policy

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    No headers
    • Article Type: General
    • Product: Alma

    Problem Symptoms:
    When I try to submit a booking request, I get the message: "No items available for the request due to policy". But the fulfillment unit and terms of use is set up correctly, so there must be another cause of the error.

    Cause:
    No opening hours defined for library.

    Resolution:
    There was no calendar defined, neither on library level nor on institution level. Once the calendar was added, it was possible to submit a booking request.

    Category: Patron - Alma

    Subject: Requests - Alma


    • Article last edited: 11/20/2013
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    1. Article type
      Topic
      Content Type
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      Language
      English
      Product
      Alma
    2. Tags
      1. contype:kba
      2. Patron - Alma
      3. Requests - Alma
      4. Resource Management - Alma
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