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    Booking request: No items available for the request due to policy

    • Article Type: General
    • Product: Alma

    Problem Symptoms:
    When I try to submit a booking request, I get the message: "No items available for the request due to policy". But the fulfillment unit and terms of use is set up correctly, so there must be another cause of the error.

    No opening hours defined for library.

    There was no calendar defined, neither on library level nor on institution level. Once the calendar was added, it was possible to submit a booking request.

    Category: Patron - Alma

    Subject: Requests - Alma

    • Article last edited: 11/20/2013