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    Clicking on Manage Fulfillment Options shows error message ‘Some of the existing physical inventory may not be used for fulfilling resource sharing requests due to library policies’

    • Product: Alma

    Description


    In the Resource Sharing Lending Requests Task List, when clicking on 'Manage Fulfillment Options', the Physical Services sections of the screen says:

    "No records were found"

     

    Although the title does have items.

     

    In addition, at the top of the screen, the following message appears:
    "Some of the existing physical inventory may not be used for fulfilling resource sharing requests due to library policies?"

    What is causing this message, and how can I resolve it?

    Cause


    The relevant Requests TOU has a "Is Requestable for Resource Sharing?" policy of 'No'.

    Resolution


    Change the 'Requests' TOU that is used by the item in question to have a "Is Requestable for Resource Sharing?" policy of 'Yes'.

     


    • Article last edited: 11-May-2017
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