- Product: Alma
Why Alma doesn't retrieve the invoice level additional charges amount from the MOA+8 field?
The EDI invoice file should be corrected.
1. Make sure that the MOA+8 field and the ALC field related to it are located in the header section of the file.
2. If the the MOA+8 field is located in in the summary section of the file, move it and the ALC field related to the header section.
No configuration is needed in Alma.
- Article last edited: 05-Apr-2017