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    Email "From:" is not addressFrom Field in "Borrower Receive Email Letter"

    • Product: Alma
    • Product Version: Feb 2018 Release

     


    Description 

    The "addressFrom" field in "Borrower Receive Email Letter" has "ILL@xxx.edu" saved, however, the letters are being sent from a specific staff member's email address ("John.Doe@xxx.edu"). 

    Is there another place that this address is being pulled from?  We would like these emails sent from "ILL@xxx.edu". 

     

    Resolution 

    This address is being pulled from:  General > Configuration > Add a Library or Edit Library Information > Libraries >  Contact Information > Email Address

    Note:  As described in https://knowledge.exlibrisgroup.com/...g_Alma_Letters , the Borrower Receive Email Letter is the letter "sent to the lending institution when the loaned item has been received at the borrowing institution."  

     


    • Article last edited: 1-Mar-2018

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