Error opening record

• Article Type: General
• Product: Alma

Problem Symptoms:
* All attempts to edit a particular bib record result in an error:
Error. An error has occurred, please try again later and contact the system administrator.

Cause:
The record is "Locked By: Unassigned," which means that an operator chose "Release Assignment" rather than "Release Record."

Resolution:
Procedure
To unlock a "Locked By: Unassigned" record, perform the following steps:
1. From repository search results, click Edit to open the bib in Metadata Editor.
2. In the File menu, click "Release Record" or "Save and Release Record" (not "Release Assignment").