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Error on Sandbox: "It is not possible to use this server, server name is not in FtpIncludeList mapping table"

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Question

Setting a new FTP server on Sandbox and trying to "Test FTP" error is:

"It is not possible to use this server, server name is not in FtpIncludeList mapping table".

Answer


Sandboxes setup is similar to pre-production environments in some ways. One of them is that the FTP configuration is protected.

 

To add this FTP configuration:

 

1. Go to: General Configuration Menu

2. Click: Allowed S/FTP connections

3. Add rows for each FTP server

4. Save
 

 

  • Article last edited: 2-JULY-2016