Skip to main content
Ex Libris Knowledge Center

Gale newly activated database gives linking / OpenURL errors

  • Product: Alma




Recently purchased access to a Gale database (e.g. Gale Cengage Academic OneFile), we have activated full-text and portfolios, yet trying to link gives error:

The OpenURL is invalid. The Resolver does not support the metadata keys describing the Referent. See the OpenURL Home page for more information.





Consider contacting your Gale representative. They can provide you with your institution’s LOC_ID. You would put the LOC_ID in the service editor.

These are the steps:

1. Find the collection, e.g. "Gale Cengage General OneFile"
2. Click: Edit Service
3. Go to: Linking Information (tab)
4. Fill the LOC_ID with above information from your rep, and type yes in ART.
5. Save and retest.


Additional Information

More about this parameter is in the Online Help, click the link below and find the text beginning with: All Gale Databases


  • Article last edited: 17-AUG-2017