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Gender field in user records (SIS) is undisclosed / unknown

  • Article Type: Q&A
  • Product: Alma
  • Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care


Some user records fail to load in SIS (Student Information System, Patron Loader). The reason is that the gender is blank or 'Unknown'. How to load the records?


The documentation says: "The user's gender. Possible values are Male, Female, None."

Please put "None" instead of "Unknown" or blank.

Category: User Management

Subject: Jobs