Question

How can I apply credits or refunds to invoices in Alma?

Answer

Credits or refunds can be applied by utilizing the "discount" invoice line type; a positive discount value will be subtracted from the invoice summary. A negative value ("-") can also be utilized when you return an item that received a discount.

These steps can be followed to enter a credit memo in Alma:

• Create the invoice manually
• Add the credit reference number, vendor, total amount (negative value), and credit memo date
• Click 'Save and Create Invoice Lines'
• Add an invoice line for the discount (attach a PO line if relevant) and enter the amount using the preferred method above

Additional Information

For more information consult: Creating Invoices

• Article last edited: 03-Dec-2024