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How to change the addressFrom e-mail in a letter

  • Product: Alma

 


Question

I changed the e-mail in the addressFrom in a letter but it still does not use the new e-mail address. How do I fix this?

Answer

In this case it may be necessary to change the e-mail address in the Library Details of the library that is sending the letter.

  1. Go to the Configuration menu> Select a library to configure> Fulfillment menu> Library Management > Library Details> Contact Information.
  2. Update the Email address here to match the Email address from the addressFrom in the letter you configured.
  3. Save changes.

  • Article last edited: 27-Apr-2021

Internal Notes

Originated from Case Number: 00928543

Created by: Andrea Finch