Question

How to format a URL in a General Electronic Services (GES) which will send an email?

Answer

Steps are:

1) Navigate to Fulfillment Configuration Menu > Discovery Interface Display Logic > General Electronic Services
2) Select Add Services
3) Add the fields as you would for any GES and in the URL Template add: mailto:recipient@example.com
4) Click Add and Close

Additional Information

[1] Additional parameters can be added such as a subject and default text for the body. To include line breaks in the body text use the characters %0D%0A.
Here is an example URL Template with both a subject and default body text and line breaks in the body text.
mailto:recipient@example.com?subject=Information%20Request%20Title:{rft.title}&body=Please%20contact%20me%20about%20this%20title%0D%0A{rft.title}%0D%0AISBN/ISSN:%20{rft.issn}{rft.isbn}%0D%0AThanks.

[2] See also related article on using a URL/web form instead of email: https://knowledge.exlibrisgroup.com/Alma/Knowledge_Articles/How_to_add_%22Report_a_Problem%22_link_for_the_GetIt_or_ViewIt_menu%3F

[3] Documentation regarding General Electronic Services: https://knowledge.exlibrisgroup.com/Alma/Product_Documentation/Alma_Online_Help_(English)/Alma-Primo_Integration/060Configuring_Alma%E2%80%99s_Delivery_System/120Adding_a_General_Electronic_Service

[4] Documentation regarding Display Logic Rules: https://knowledge.exlibrisgroup.com/Alma/Product_Documentation/Alma_Online_Help_(English)/Fulfillment/080Configuring_Fulfillment/100Discovery_Interface_Display_Logic#Configuring_Display_Logic_Rules

• Article last edited: 12-AUG-2016