Question

How can an entry in the ‚Contact People‘ tab of a vendor record be deleted?

Answer

If there is only one contact person in the ‘Contact People’ tab of a vendor record, it is not possible to delete this entry. The message "This contact person is the primary contact person. Therefore, it cannot be deleted. Please select another contact person first." appears when trying to delete the entry.

The suggested practice in this case is to mark the user/contact as inactive until another contact will be added. 

In order to do so, please set the value in the field ‘Status’ in the ‘General Information’ tab of the contact person to ‘Inactive’.

• Article last edited: 29-July-20161