Invoice Export Job errors: Invoice Payment Process Failed. Failed to send letter. Reason: Channel was disabled
- Article Type: Q&A
- Product: Alma
The ERP (Export Invoice) Job gives the following error:
Invoice Payment Process Failed. Failed to send letter. Reason: Channel was disabled.
The letter "InvoicePaymentLetter" needs to be activated.
The steps are:
1. Navigate to: Administration > General Configuration > Configuration Menu > Letter Activity
2. Find: "InvoicePaymentLetter" > Click: Restore > activate the letter
- Article last edited: 10/31/2014