- Article Type: General
- Product: Alma
- The item is being moved to a new location.
- Scanning in the item at the receiving circulation desk produces error: "Could not determine the next action for the item. Please contact the fulfillment administrator to check the configuration of the item."
The move item job is unable to be completed because no circulation desk is available to reshelve the item at its new location.
Attach a circulation desk to the destination physical location of the item being moved with the re-shelve option checked.
- Navigate to Alma > Administration > General Configuration > Configuration Menu
- Ensure the correct Library is being configured then select: Locations > Physical Locations
- For the destination physical location of the item, select "Actions" > Edit
- Add a new or existing circulation desk with the desired services. (At least Reshelve must be checked in order for the item to be scanned in.)
Category: Resource Management - Alma