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    Item is not loanable" block at checkout

    • Article Type: General
    • Product: Alma

    Problem Symptoms:
    * Try to check out an item
    * Receive "Item is not loanable" loan block message

    Cause:
    This error may occur in an item-level exception Fulfillment Unit rule if the items' permanent locations are not assigned to any Terms Of Use.

    Resolution:
    To assign the item locations to Terms Of Use, perform the following steps:

    1. Go to Fulfillment Configuration > Configuration Menu
    2. Choose the correct library from "Organization Unit List"
    3. Under Physical Fulfillment, choose "Fulfillment Units"
    4. Go to Actions > Edit for the appropriate Fulfillment Unit (FU)
    5. Go to the "Fulfillment Unit Locations" tab
    6. Check the boxes for the needed item locations
    7. Click "Select"

    Additional Information

    Operators with block override permissions can choose to override the block and adjust the due date/time manually if needed.

    Category: Fulfillment

    Subject: Fulfillment infrastructure


    • Article last edited: 10/8/2013