In the Primo "Get It" tab and Primo VE "Get It" section, why do non-signed-in users see "Loanable", and signed-in see "Not Loanable" sometimes? How is the Loan Policy displayed in Primo/Primo VE calculated?
The loan policy is calculated as follows:
For guest users:
If a user is not signed-in, the rules for the item's Fulfillment Unit are evaluated all at once - their order in the list of rules does not matter. If there is at least one rule that has a loanable policy, the label picked is: "Loanable".
- Item Location
- Item Policy
- Material Type
- Process Type
- User Group
For signed-in users:
- If the item is found to be loanable to the user, the text is identical to the "Due Date" Loan Policy description.
- If it is not loanable, the text is again taken from: c.uresolver.getit2.item_list.non_circulating.
Label text configuration:
In Primo: Configuration > Fulfillment > Discovery Interface Display Logic > Labels.
In Primo VE find it at: Configuration > Discovery > Display Configuration > Labels > ViewIt Labels:
- "Loanable" is defined in: c.uresolver.getit2.item_list.circulating.
- Otherwise the label is coming from: c.uresolver.getit2.item_list.non_circulating. By default, the text is "Not loanable".
What is the logic?
Do note that Alma will consider the Default loan rule in addition to any other user-created rules when determining whether to display "Loanable" or "Not Loanable".
For Primo, see: Configuring Service Labels in the Discovery Interface
For Primo VE, see: Configuring Display Labels for Primo VE
- Article last edited: 26-Mar-2020