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    4. Overdue Loan Not Getting Fines

    Overdue Loan Not Getting Fines

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    1. Symptoms
    2. Cause
    3. Resolution
    • Product: Alma

    Symptoms

    Item is on loan and returned late.
    Configuration is correct - TOU, Advanced Policy Configuration, Fulfillment Unit Rules; Grace Period has elapsed.
    Why is there no fine on this overdue item?

    Cause

    Library's Open/Closed days were not defined.

    Resolution

    Open/Closed days are necessary for the library to compute due dates.

    To check this variable:
    (1) Select Alma [F2] > Fulfillment Configuration Menu
    (2) Be sure to select the library in the filter for "You are configuring"
    (3) Select "Opening Hours"
    (4) All seven days of the week should have an Open or Closed row

     


    • Article last edited: 11/20/2013
    View article in the Exlibris Knowledge Center
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      • Overdue fee is created on top of Lost fines. Only Lost fines should be calculated
      • Overdue notices vs Overdue and lost loan notification
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    1. Article type
      Topic
      Content Type
      Documentation
      Language
      English
      Product
      Alma
    2. Tags
      1. contype:kba
      2. Fines & Fees
      3. patron
      4. Resource Management - Alma
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