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    Overdue fee is created on top of Lost fines. Only Lost fines should be calculated

    • Article Type: General
    • Product: Alma

    Problem Symptoms:
    A patron was charged for overdue fees when the loan rolled to a status of Lost. Only Lost fines should be calculated.

    The parameter "overdue_at_lost_loan" was defined as "true"

    The Fulfillment Guide says:

    "Indicate false if you want to disregard overdue fines for items that were lost by the user. Otherwise, set to true to create charges for overdue fines"

    To disable creation of overdue fees when a loan is changed to lost:

    * Select the Fulfillment Configuration Menu
    * Select > Other Settings (under: General)
    * Change the variable "overdue_at_lost_loan" to "false"

    Category: Fulfillment - Alma

    Subject: Fines & Fees - Alma

    • Article last edited: 3/9/2014