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    POLs stuck in review

    • Article Type: General
    • Product: Alma

     

    Description

    POLs (PO Lines) are stuck in Review, or, in another case, POs (Purchase Orders) are stuck, and not sent and/or closed.

    The facet says: "Order sending failed". 

    How to push them along?

    Resolution

    Please review these aspects:

    1. The Library which orders the materials must have address (configured in: General Configuration Menu > Add a Library or Edit Library Information)

    -- This is usually already set-up, during implementation phase

    2. The vendor must have an email address

    -- If you wish to limit emails, add yours in the interim/test stage

    -- only Acquisition Type "Purchase" will actually send an email to the vendor

    3. Two letters must be enabled, these are: OrderListLetter and OrderNowLetter (configured in: General Configuration > Configuration Menu > Letter Activity)

     

    Additional Information

    To push the PO or POL to be sent, edit and choose to "Save and Continue".
     

    Please contact support if there are any questions.

     

     

    Category: Acquisitions

    Subject: purchasing


    • Article last edited: 17-MAY-2016