- Article Type: General
- Product: Alma
POLs (PO Lines) are stuck in Review, or, in another case, POs (Purchase Orders) are stuck, and not sent and/or closed.
The facet says: "Order sending failed".
How to push them along?
Please review these aspects:
1. The Library which orders the materials must have address (configured in: General Configuration Menu > Add a Library or Edit Library Information)
-- This is usually already set-up, during implementation phase
2. The vendor must have an email address
-- If you wish to limit emails, add yours in the interim/test stage
-- only Acquisition Type "Purchase" will actually send an email to the vendor
3. Two letters must be enabled, these are: OrderListLetter and OrderNowLetter (configured in: General Configuration > Configuration Menu > Letter Activity)
To push the PO or POL to be sent, edit and choose to "Save and Continue".
Please contact support if there are any questions.
- Article last edited: 17-MAY-2016