- Article Type: General
- Product: Alma
In Alma, test access to portfolios in a local package triggers this error message: "Some error occurred while retrieving services"
In Primo, the UResolver shows "no full text available"
Various reasons may be at cause. In this case, the URL field contained invalid preceding character
* Find the Electronic Portfolio
* Select: Edit
* Select the Linking Information tab
* Ensure that the URL is correct (e.g. does not have preceding characters, such as: =http://www.nature.com/nature)
* Test access
If the error is global for many portfolios, the URLs can be updated in bulk (batch), with the Job: Change electronic portfolio information
Subject: Linking - Alma
- Article last edited: 4/19/2014