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    4. Reloading invoice fails

    Reloading invoice fails

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    1. Description
    2. Resolution
    • Product: Alma
    • Product Version:
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    Description

    We try to reload an EDI invoice file. The job completes successfully but the original invoice is not changed. In the job report I read the following message: Invoice load failure. Invoice number already exists for this vendor.

    Resolution

    When you try to reload an existing invoice, the first thing is that you get a message asking if the existing invoice should be deleted. If you click "No" the subsequent reload will fail with the mentioned error message. Clicking "Yes" will succeed.

     


    • Article last edited: 11-August-2016
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