Reloading invoice fails
- Product: Alma
- Product Version:
- Relevant for Installation Type:
Description
We try to reload an EDI invoice file. The job completes successfully but the original invoice is not changed. In the job report I read the following message: Invoice load failure. Invoice number already exists for this vendor.
Resolution
When you try to reload an existing invoice, the first thing is that you get a message asking if the existing invoice should be deleted. If you click "No" the subsequent reload will fail with the mentioned error message. Clicking "Yes" will succeed.
- Article last edited: 11-August-2016