• Article Type: General
• Product: Alma

Problem Symptoms:
Request link is showing, and TOU is set to "Pickup in any library in the campus of the resource," but it only shows the owning library and there is no choice to pick up at another library.

Cause:
Fulfillment unit was at library level, not institution level, so there was only one library to choose.

Resolution:
1. Manually set up an institution-level fulfillment unit that replicates library-level fulfillment unit's policies.
2. Delete library-level fulfillment unit.

Category: Fulfillment - Alma

Subject: Configuration - Alma

• Article last edited: 11/21/2014