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    4. Request via API cannot be created when pickup location type is home delivery

    Request via API cannot be created when pickup location type is home delivery

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    1. Description
    2. Resolution
    • Product: Alma
    • Product Version:
    • Relevant for Installation Type:

     

    Description

    The "create user request" API does not work when the pickup location type is home delivery:

     

    <pickup_location_type>USER_HOME_ADDRESS</pickup_location_type>

     

    Always the following error message is returned:

     

    <errorCode>401129</errorCode>

    <errorMessage>No items can fulfill the submitted request.</errorMessage>

    Resolution

    The reason may be that the user has no home address but only a work address. Please check the contact details. If there is only a work address, the following needs to be used:

     

    <pickup_location_type>USER_WORK_ADDRESS</pickup_location_type>

     

     


    • Article last edited: 26-April-2016
    View article in the Exlibris Knowledge Center
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