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    Resource Request Hold Shelf Slips are not printed, no error message

    • Article Type: General
    • Product: Alma


    Resource requests slips are no longer printed. Selecting "Print Slip" from the Pick from Shelf workbench does not trigger an e-mail or print out and no error message is generated. How can this be fixed?


    The printer's email needs to be reviewed

    To test if this is a specific printer's issue:

    1. Replace the printer's email address with yours at: Fulfillment Configuration Menu > Printers
    2. Connect to the Circulation Desk Location
    3. Select Alma [F2] > Pick from Shelf > Print Slip
    4. Alma posts: "Slip was printed successfully"
    5. Email is received at the test email address

    • Article last edited: 02-May-2017