- Article Type: Q&A
- Product: Alma
Can staff send an e-mail message to a user / patron within the User Details or Patron Services screen?
Yes, from the user details screen. There are several ways to open this screen. Here we show one way:
1. Search for the name of the user in the persistent search box.
2. Click Actions > Edit on the desired user.
3. In User Details > General Information > by Send Message click "Compose":
4. An email template opens up, already filled with the patron’s email address:
5. Fill in the From, Subject and Body of template:
6. Click “Send”
Category: User Management
- Article last edited: 04/Mar/2019 by G Walters