Skip to main content
  • Subscribe by RSS
  • Ex Libris Knowledge Center

    Send e-mail message to user / patron within User Details screen

    • Article Type: Q&A
    • Product: Alma


    Can staff send an e-mail message to a user / patron within the User Details or Patron Services screen?


    Yes, from the user details screen. There are several ways to open this screen. Here we show one way:
    1. Search for the name of the user in the persistent search box.
    2. Click Actions - > Edit on the desired user.
    3. In the user details screen -> click the envelope icon
    4. An email pop-up form opens up, already filled with the patron’s email address.
    5. Fill in the rest of the information as needed
    6. Click “Send E-Mail”

    Category: User Management

    • Article last edited: 10/8/2013