Question

Selecting the "Analytics" link in Alma and clicking a Dashboard gives error:

Path not found (/shared/(your institution)/Reports/(your report name)/dashboard layout)
Error Details
Error Codes: U9KP7Q94

How to fix it?

Answer

1. Verify that the "type" of this object is correctly defined:
   1. Find the object in Analytics, see if it is saved as a Report or Dashboard (clue: look at the subdirectory name)
   2. Fix the "Type" in: Analytics Configuration Menu > Analytics Objects List

Otherwise, verify that the path as defined in the menu matches the path in Analytics.

Second source of issues:

Check that the report name has no special characters such as ampersand or parentheses.

IMPORTANT:

In order to test the change - it is needed to refresh the Alma home page: Click your logo (on upper-left side of the screen), and then click the "Analytics" link again, to view the report.

• Article last edited: 01-Mar-2017