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    Unable to change due date of charged / loaned items

    • Article Type: General
    • Product: Alma


    When attempting to change the due date of a charged / loaned item, we get a message stating ˜The loan due date cannot be changed for all users and all transactions".


    The Calendar on the Library level did not contain the standard opening hours, only exceptions.

    To add opening hours do:
    1) General Configuration Menu -> Add a Library or Edit Library Information
    2) Select the Libraries tab
    3) Click "Actions" > Edit for the desired library
    4) Select the "Calendar management" tab
    5) Click "Add record"
    6) Record type should be "Standard opening hours"
    7) Fill-in rest of the information and click "Add"
    8) Repeat steps 6 and 7 for all week days


    Category: Fulfillment

    Subject: Loans

    • Article last edited: 27-MAY-2016