Unable to change due date of charged / loaned items

Question

When attempting to change the due date of a charged / loaned item, we get a message stating ˜The loan due date cannot be changed for all users and all transactions".

Answer

The Calendar on the Library level did not contain the standard opening hours, only exceptions.

Resolution:
To add opening hours do:
1) General Configuration Menu -> Add a Library or Edit Library Information
2) Select the Libraries tab
3) Click "Actions" > Edit for the desired library
4) Select the "Calendar management" tab
5) Click "Add record"
6) Record type should be "Standard opening hours"
7) Fill-in rest of the information and click "Add"
8) Repeat steps 6 and 7 for all week days

Category: Fulfillment

Subject: Loans

• Article last edited: 27-MAY-2016