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    Why are all my e-mails from Alma sent with empty text?

    • Article Type: General
    • Product: Alma

    Problem Symptoms:
    All e-mails being sent from Alma are not correctly generated: The e-mail message is blank with an attachment of a single logo file.

    The ampersand in email_my_account was not ?€œescaped?€? and this caused the problem.

    The parameter email_my_account in ?€œcustomer parameters > email_my_account?€? was changed to
    http://primo-se1.../primo_library/libweb/action/ (note the ?€œ&?€?)

    This prevented e-mail from being sent. It was fixed by changing it to
    http://primo-se1..../primo_library/libweb/action/ (note the ?€œ&?€? instead of ?€œ&?€?)

    • Article last edited: 10/8/2013