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    4. Why is the 'last renew date' updated when the renewal failed?

    Why is the 'last renew date' updated when the renewal failed?

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    • Product: Alma
    • Product Version: April 2024
    • Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare

    Screenshot 2025-04-22 140417.png

    The field refers to any attempt to renew, whether it was successful or not, and it doesn't mean that the item was actually renewed on that date. This was confirmed by our developers as the expected behavior.

     

     


    • Article last edited: 22-04-2025
    View article in the Exlibris Knowledge Center
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      • Why is A New "End of Term" Event Not in Effect for Renewals?
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