• Article Type: General
• Product: Alma

Problem Symptoms:
Being "Currently at" certain Acquisition Departments, shows the above error when processing items (e.g. in Scan In)

Cause:
The Work Order setup should be completed.

Resolution:
1. Click: Alma > Configuration Menu (under: ADMINISTRATION > General Configuration)
2. Select the filter: "You are configuring" and select the Location which serves this Work Order
3. Click: "Work Order Departments"
4. Find the Work Order and click: Actions > Edit
5. Click: Actions > Manage Departments, or: Manage Statuses (depending on the error message) > complete the setup (add Status or add "Served Libraries")
6. Save

Category: Acquisitions - Alma

• Article last edited: 9/20/2014