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    04 End-to-End Staff Workflows for Direct Patron Requests

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    Duration: 3 minutes

     

    Description

    By the end of this training session, you will understand the staff workflows for fulfilling direct patron requests, including:

    • Tasks the lending institution performs
    • Responsibilities at the pickup institution
    • How the item is returned to the lending institution

    Attachments

     

    Handout

    Target Audience Library implementation team
    Resource sharing team
    Prerequisites

    Direct Patron Requests in a Fulfillment Network

    Recommended Articles

    Fulfillment Network Requests