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Incorrect Real Time Availablitlity in one tab

  • Product: Primo
  • Product Version: all versions
  • Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, Total Care



Item's Availability incorrect in one of the tabs in Primo (in Course Reserves tab, for example)


Perform the following:


1. Go to Primo BO -> Views Wizard > Edit the relevant view

2. Continue to Tiles Configuration > From the Scroll down menu choose Brief Display page > Edit "Locations" tile

3. On the "Edit Locations Details Attributes" page under "Real Time Availability" change the setting to "None

4. Save and Deploy the change

5. Return to "Edit Locations Details Attributes" page and reverse the setting for the Real Time Availability to the previous option.

6. Save and Deploy again.



Please open a case to Support Team, if the above procedure did not resolve the issue.




  • Article last edited: DD-Mmm-YYYY
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