Knowledge Articles
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Highest rated
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- Case Priority and How to Select the Correct One
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- How do I check when the Google Scholar index was last refreshed?
- Root Cause Analysis (RCA)
- Ex Libris Partnerships and Green Initiatives
- How to choose which user ID attribute to use in login profiles
- Ex Libris best practice for TLS configuration in Apache
- Ex Libris Higher Education Platform - deprecation of TLS 1.0 and TLS 1.1
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- Multiple thresholds display
- Canada Data Center Migration (Markham Ontario Data Center, DC 82) FAQ
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Recently updated
(date updated)- Simplifying Custom Domain Certificate Renewals - Introducing Automated Management with ACME
- Ex Libris Higher Education Platform API - deprecation of TLS 1.0 and TLS 1.1
- Ex Libris Offices' IP Addresses
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- Support Escalation Policy
- Ex Libris Certified Third-Party Software and Security Patch Release Notes
- TLS Protocol Update: Disabling 1.0/1.1, Enabling 1.3 for Ex Libris Hosted Applications
- Working with custom domain names on hosted ExLibris environments
- Frankfurt Data Center Migration (DC06) FAQ
- Data Center Migration Recommendations
- Canada Data Center Migration (Markham Ontario Data Center, DC 82) FAQ
- Canada Data Center Migration (Markham Ontario Data Center, DC 82) FAQ
- Set a General Message for Students and Instructors in Leganto
- Welcome to the Ex Libris Cloud
- How to prevent emails from Ex Libris products being marked as suspicious or spam
Recently added
(date created)- TLS Protocol Update: Disabling 1.0/1.1, Enabling 1.3 for Ex Libris Hosted Applications
- Simplifying Custom Domain Certificate Renewals - Introducing Automated Management with ACME
- Frankfurt Data Center Migration (DC06) FAQ
- Canada Data Center Migration (Markham Ontario Data Center, DC 82) FAQ
- Brill Major Reference Works Platform Change - 2024
- Canada Data Center Migration (Markham Ontario Data Center, DC 82) FAQ
- Data Center Migration Recommendations
- BIBSAM collections not maintained on KB+ platform
- Multiple thresholds display
- Links Resolving to "Internal Server Error" on Wiley Online Library Platform
- Bloomsbury Collections platform: URLs not working after platform migration
- AIP Publishing - Platform Change - April 2023
- Karger Platform Change and Linking Issues - 2023
- Ex Libris Cloud MFT User Guide for Summon and 360 Services
- How can I remove a Support Center user?