Knowledge Articles
There are so many articles for us to display. Below are some suggested articles, but please feel free to search for more specific results using the above search box.
Highest rated
(rating)- System Status for Hosted Environments (Multi-Tenant and Single-Tenant)
- Installing Third-Party Product Updates
- How To Implement Log Rotation for PDS
- Subscribing to Knowledge Center resources to get answers before questions arise
- Case Priority and How to Select the Correct One
- 艾利贝斯的工单上报策略是什么
- How do I check when the Google Scholar index was last refreshed?
- Root Cause Analysis (RCA)
- Ex Libris Partnerships and Green Initiatives
- How to choose which user ID attribute to use in login profiles
- Ex Libris best practice for TLS configuration in Apache
- Ex Libris Higher Education Platform - deprecation of TLS 1.0 and TLS 1.1
- How do I register for a Support Center account?
- Multiple thresholds display
- Canada Data Center Migration (Markham Ontario Data Center, DC 82) FAQ
Recently updated
(date updated)- Ex Libris Certified Third-Party Software and Security Patch Release Notes
- Working with custom domain names on hosted ExLibris environments
- Frankfurt Data Center Migration (DC06) FAQ
- 艾利贝斯的工单上报策略是什么
- Support Escalation Policy
- Data Center Migration Recommendations
- Canada Data Center Migration (Markham Ontario Data Center, DC 82) FAQ
- Canada Data Center Migration (Markham Ontario Data Center, DC 82) FAQ
- Set a General Message for Students and Instructors in Leganto
- Welcome to the Ex Libris Cloud
- How to prevent emails from Ex Libris products being marked as suspicious or spam
- Browser hardening roadmap for the Higher Ed Platform
- What is Case Status, and What Does It Mean?
- Welcome to the Ex Libris Cloud v2.3
- What procedure should be followed to alert Ex Libris of a system down?
Recently added
(date created)- Frankfurt Data Center Migration (DC06) FAQ
- Canada Data Center Migration (Markham Ontario Data Center, DC 82) FAQ
- Brill Major Reference Works Platform Change - 2024
- Canada Data Center Migration (Markham Ontario Data Center, DC 82) FAQ
- Data Center Migration Recommendations
- BIBSAM collections not maintained on KB+ platform
- Multiple thresholds display
- Links Resolving to "Internal Server Error" on Wiley Online Library Platform
- Bloomsbury Collections platform: URLs not working after platform migration
- AIP Publishing - Platform Change - April 2023
- Karger Platform Change and Linking Issues - 2023
- Ex Libris Cloud MFT User Guide for Summon and 360 Services
- How can I remove a Support Center user?
- Server Access for Ex Libris
- MFT FAQ for Summon and 360/Intota Clients