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    Ex Libris Cloud MFT User Guide

    • Product: Cross-Product

    What is MFT?

    Ex Libris MFT (Managed File Transfer) provides secure and reliable file transfer infrastructure to support the different Ex Libris products.

    Accessing Ex Libris MFT

    Depend on the use case, Ex Libris MFT services can be accessed by either HTTPS or SFTP (HTTP, FTP and FTPS are not supported).

    MFT was designed to support multiple use cases, access is different for each use case. You should be provided with the required access details by the Ex Libris team who handle your case/request.

    To access the service, make sure your network can reach the following IPs in the required ports:

    Region IPs Ports
    NA 216.147.208.23

    HTTPS (80,443)

    SFTP (10022)

    216.147.212.33
    EU 216.147.214.21
    216.147.218.23
    APAC 216.147.220.23
    CA 216.147.222.23
    CN 124.251.9.9

    NOTE – please avoid using spaces in folder and file names, if needed use underscore!

    Access MFT by Using Web Browser

    You should receive an email with the required access details sent you by Exlibris staff.

    1. Click the URL provided in the email body, your default web browser will launch and you’ll be prompted for OTP (One Time Password):

    MFT_OTP.png

    1. A second email, containing the OTP token, should be sent to your email address. Enter the token in the OTP prompt to complete the authentication and access the file.
    2. The link provided in the email will be available until the expiration date is reached, during this period you can access the file any time by repeating the above steps.

    Connect using SFTP

    Using SFTP Clinet - WinSCP

    1. Connect with any SFTP client using the following parameters provided in the email you received:
      • Hostname = <HOSTNAME>
      • Port number = 10022
      • Username = <USERNAME>
      • Password = <PASSWORD>

    MFT_Settings.png

    1. The initial authentication will fail and a secondary email containing token will be sent to your address

    MFT_token.png

    1. Copy and paste the token in the password prompt to complete the authentication

    MFT_enter_token.png

     

    Using SFTP Clinet – FileZilla

    1. Click File > Site Manager
    2. Enter the following parameters provided in the email you received:
      • Hostname = <HOSTNAME>
      • Port number = 10022
      • Protocol = SFTP
      • Logon Type = Interactive
      • Username = <USERNAME>

    MFT_FileZilla.png

    1. Click ‘Connect’, the initial authentication will fail and a secondary email containing token will be sent to your address
    2. Enter the token in the password re-prompt to complete authentication and access the file

     

    Using CLI

    1. Run SFTP command with the following syntax (use the username, password and host values provided in the access details email):

    Syntax: sftp -oPort=10022 <USERNAME>@<HOST>
    Example: sftp -oPort=10022 86emWaRH@migration-dc03.hosted.exlibrisgroup.com

    1. The initial authentication will fail and a secondary email containing token will be sent to your address. In the second password prompt, enter the token sent to your email.

    MFT_CLI.png

     

    Permanent MFT Access for Ongoing Transfers

    The instructions provided above refer to temporary access however in some cases permanent access is required. For such cases, Ex Libris MFT supports username and SSH key access. 
    The customer will generate SSH key pair on the uploading server and provide Ex Libris with the public key of this key pair. Once cloud teams generate the user access the customer can the account and private key to upload data.

    Generating SSH Key Pair

    1. On the uploading server run the following command to generate key pair:

    ssh-keygen -t rsa -C "Ex Libris_mft_upload"

    1. Edit the ‘Enter file in which to save the key’ value to change file path and name
    2. Once done, a key pair will be generated under the path you selected or default path. The public key will have a ‘.pub’ suffix, download this file and provide it to Ex Libris teams.

    Example of SFTP Connection with SSH Key

    After access is activated, use SFTP on the uploading server, for example:

    sftp -o Port=10022 -o IdentityFile=<Private_Key_Path> -o User=<User_Name> <MFT_Server>


    • Article last edited: 03-May-2020