New UI not loading correctly after login using PDS
- Product: Primo
- Product Version: August 2016, November 2016
- Relevant for Installation Type: Dedicated-Direct, Multi-Tenant, Total Care, Local
Description
- Sign In to Classic UI is successful, yet Sign In to New UI fails
- The New UI displays correctly when not logged in (i.e as a guest)
- Primo is configured with:
- Alma as the ILS
- PDS for authentication
- PDS uses Alma for Patron Information
- The Primo & Alma Institutions are not the same (e.g. MYU vs. MYU_INST)
- PDS is not configured with a <PDS_INSTITUTE>_primo.tags file (e.g. MYU_INST_primo.tags or MYU_primo.tags)
Resolution
Multi-Tenant and Total Care Customers
- Open a case requesting PDS be updated; include a reference to this article
Direct-Dedicated & Local Customers (who have server-level access via the "primo" user)
- Login to the PDS server (usually the FE server) as the primo user
- Enter the commands:
- pds_root
- cd conf_table
- Create a tags file for Primo called <PDS_INSTITUTE>_primo.tags, replacing <PDS_INSTITUTE> with your PDS Institution (e.g. MYU_primo.tags)
- Add the code below to the tags file, replacing <PRIMO_INST> and <ALMA_INST> with the Primo and Alma Institution codes respectively
- Repeat all the steps for all PDS/FE servers
[ATTRIBUTES_VALUES_MAPPING] institute,<ALMA_INST> = institute,<PRIMO_INST> [END]
- Article last edited: 10-Oct-2017