Introduction to Primo VE
Unified back-office management of Primo and Alma
Reduction of duplicate admin efforts and processes
Real-time discovery of records managed in Alma. Updates to records are indexed automatically and are discoverable in about 15 minutes.
Major operational improvements and the streamlining of publishing processes
Streamlined easy configuration and setup. Unless noted in the documentation, most configuration changes are automatic and appear immediately in Primo VE.
Intuitive and enhanced new Primo user experience
To configure discovery options (Configuration Menu > Discovery) for Primo VE, you must be assigned the following role: Discovery - Admin. Additional roles may be required to perform some Alma configurations.
Staff users who have chat permissions can chat with our Support team regarding the following types of Primo VE issues directly from within the Alma management interface:
Simple how-to questions and configurations
Behavior and general inquiries
This functionality is disabled by default. Only staff users who have been assigned the Chat with Support role can open a chat session with our Support team. For more details, see Managing User Roles.
For more details, see FAQ.
To begin a chat session, select the Chat icon on Alma's persistent menu in your production environment:
Related Webinars and Training
For additional information, refer to the following training videos and webinars: