Analytics Subject Areas for Primo VE

Action Usage

Because Analytics data is aggregated daily based on the UTC time zone, yesterday's data for your library may only contain a partial reporting and may require an additional day to see its full reporting.
Some actions such as filtering by facets or by resource types in the Resource Type Filter Bar may also be triggered by deep links and may not be invoked directly by users.

Introduction

Using the Primo Action Usage subject area, you can create reports that help to answer the following types of business questions:

How many times did users invoke a certain action in Primo (such as basic versus advanced searches)?
How often were users signed-in when they invoked a certain action?
On average how many times are specific actions invoked in a single session?

The Primo Action Usage subject area contains many fields used to create reports associated with usage. Refer to the following sections for more information on each field.

Primo Action Usage Fields

Action Usage Table

The Action Usage table is the fact table that stores information about the actions taken by end users in Primo.

Action Usage

The following table lists the fields provided by the Action Usage fact table:

Action Usage Fact Table
Field	Description
Actions	A measurement field that tracks the number of times an action was taken.
Sessions	A measurement field that tracks the number of sessions in which an action was taken. Sessions are counted only one per action. For example, if the user ran two searches in the same session – the session is only counted once. Note that if you total the number of sessions in the Actions table, the total is greater than the number of sessions for the same period in the Sessions table – since the same session is counted more than once.
Signed-in	A measurement field that tracks the number of times an action was taken from a user who was signed-in.
On Campus	A measurement field that tracks the number of times an action was taken from a user who was on campus. This field is available with the November 2015 release. Primo users are considered on-campus if they are within the defined IP range for the institution. For more details, see Configuring IP Ranges for a Library.
First Page Results - Primo	A measurement field that tracks the average percentage of local Primo records that appear on the first page of search results. This field is available with the November 2015 release.
First Page Results - CDI	A measurement field that tracks the average percentage of CDI records that display on the first page of search results. This field is available with the November 2015 release.
First Page Results - EBSCO	A measurement field that tracks the average percentage of EBSCO records that display on the first page of search results (using the EBSCO deep search adaptor). This field is available with the November 2015 release.
First Page Results - WorldCat	A measurement field that tracks the average percentage of WorldCat records that appear on the first page of search results (using the WorldCat deep search adaptor). This field is available with the November 2015 release.
First Page Results - Other	A measurement field that tracks the average percentage of records from other sources (such as locally-defined deep search adaptors or MetaLib) that appear on the first page of search results. This field is available with the November 2015 release.
Primo View	An attribute field that stores the view in which the action was performed. This attribute is available with the July 2015 release. Actions that predate this release do not have this attribute.
Active Tab	An attribute field that stores the tab in which the following search actions were performed: basic search, basic search with pre-filters, and advanced search. This attribute is available with the November 2015 release. Actions that predate this release do not have this attribute.
Search Scope Type	A search attribute field that indicates which type of search scope was used in the search. A search scope type is provided for search and results list actions. For all other actions, the search scope type has a null value. The Search scope type has the following values: Local – A search performed on the local repository. For example, it will not include articles from CDI. Some libraries may have a separate tab in Primo that is dedicated to searching the local repository. For example, they may call it University collections. Blended – Any search that includes records from both the local repository and the deep search adaptors (such as CDI). For example, some libraries may have one tab in Primo that is used to search all sources. Remote – Any search that includes MetaLib. The search includes MetaLib and may include any of the following repositories: local and deep search adaptors (such as CDI). CDI/Deep Search – A search that includes only deep search adaptors (such as CDI and EBSCO). For example, some libraries may have a separate tab in Primo called Articles that does not include the local and remote repositories. The Search Scope Type has been added in the July 2015 release. Actions that predate the installation of this release do not have this attribute.
New UI	A search attribute field that indicates whether the new UI was used in the search. The valid values are Yes or No.
User Group	A search attribute field that indicates the user group of the user. New UI: Reports display the User Group codes that were received from the authentication system, not the mapping table used for the Classic UI. For users who have not signed in, the report displays the Guest user group. Classic UI: The User Groups for Primo Analytics mapping table defines the user groups that display in the reports. A user's group is determined as follows: If a user has signed in and belongs to a user group, the system will try to map the user group to one of eight user groups defined in the User Groups for Primo Analytics mapping table. If a match is not found, the Not Guest user group is used. If a user has signed in and does not belong to a user group, the Not Guest user group is used. If the user has not signed in, the Guest user group is used. For more details, see User Groups for Primo Analytics. This attribute has been added in the May 2016 release. Actions that predate the installation of this release do not have this attribute. User Group values may be affected by browser add-ons and extensions, such as the extension Ghostery in Chrome.
Referrer	A search attribute field that contains the referrer information (such as Google Scholar, Yahoo, and Primo), which indicates how users are accessing information from the Primo Front End. This attribute has been added in the May 2016 release. Actions that predate the installation of this release do not have this attribute.

Dates Table

The Dates dimension table enables you to select different date ranges and formats. The date dimension is used to limit reports to specific date ranges (such as year, month, week, and day).

Dates Dimension Table

The following table provides an example for each month format.

Date Option	Example Format
Year (date), Year, Year (desc)	Displays the year: 2017
Month (date), Month (short desc)	Displays the month and year: Mar 2017
Month (long desc)	Displays the full month name and year: March 2017
Month (number)	Displays the month number: 3 (displays for March)
Week (date), Week (short desc)	Displays the month and first day of the week: Mar 13
Week (long desc)	Displays the month, first day of the week, and year: Mar 13, 2017
Date	Displays the date of occurrence: Mar 15
Date (short desc)	Displays the day and date of occurrence: Wed, Mar 15
Date (long desc)	Displays the day, date, and year of occurrence: Wed, Mar 15, 2017
DOW (number)	Displays the number of the week on which the event occurred: 4 (displays for Wednesday)
Date Filter	Displays information based on the following time periods: Older than 30 days Older than 60 days Older than 90 days Previous complete 24 months Previous complete 2 years Previous year Two years ago
Dates - Week	Enables you to drill-down based on the following hierarchy: All Dates, Year, Week (long desc), and Date (long desc).
Dates - Month	Enables you to drill-down based on the following hierarchy: All Dates, Year, Month (date), and Date (long desc).

Action Types Table

The Action Types table is a dimension table with several attributes.

Action Types Dimensions Table

The following table lists the attributes contained in the Action Types dimension table.

Action Types
Field	Description
Action Group	An attribute field that divides actions into groups. See Action Attributes by Group and Subgroup for list of Actions groups.
Action Sub Group	An attribute field that divides actions into subgroups. See Action Attributes by Group and Subgroup for list of Action subgroups.
Action	An attribute field for the type of action. See Action Attributes by Group and Subgroup for a list of actions.
Actions	A hierarchical attribute field in which actions are organized into groups and subgroups.

Action Attribute Groups

The Action attributes are categorized by group and subgroup. The tables below list the hierarchical attributes by the following action groups: Document, Exploration, General, Results List, Search, and Collection Discovery.

Discovery Group

The following table lists the Discovery actions by subgroup:

Action Attributes for the Discovery Group
Subgroup	Action	Description
Actions	BibTeX Citation Click on the QR action from full record display Delicious EasyBIB EndNote Web Excel Export Mendeley Print Push to Leganto RIS Export RefWorks Remove from eShelf eMail	For a single record, the user invoked the action from the Actions menu on the Full Display page. For actions applied to records in bulk on the Brief Results page, see Records Bulk. The Citation action is recorded also under actions Citation Style 1 - 20.
	Share	The user selected the Share export button. (The tracking of this action started in November 2022.)
	Copy permalink	The user selected the Copy button while using the Share or Permalink export action. (The tracking of this action started in November 2022.)
	Share to WhatsApp Share to Facebook Share to Twitter Share to LinkedIn	The user shared the record with users on the selected App. (The tracking of these actions started in November 2022.)
Citation Style	Citation Style 1, Citation Style 2, ..., and Citation Style 20	User selected the citation style at position 1 through 20. The initial click of the Citation action also counts either the default citation style 1 or the previously selected citation style.
Citation Trail	Turn on Expand My Results	The user selected the toggle to expand citation trail results to include collections that do not have access to full text. Data for this action is available starting with the November 2023 release.
Citation Trail	Turn off Expand My Results	The user selected the toggle to filter the citation trail results by availability. Data for this action is available starting with the November 2023 release.
External Link	Permalink	User created a permalink from the Send-To Actions menu in the full display.
External Link	Deep Link	In the classic UI only, user opened Primo with a deep link.
Get It	GetIt Link 1, GetIt Link 2	(Classic UI only) User invoked either the Get It 1 or Get It2 tab.
General	Click on title	User clicked a title in the brief results.
	Click on Icon	User clicked a thumbnail/icon in the brief results.
	Click on availability statement	User clicked on the availability statement in either the brief or full display.
	Click on filter	A Primo VE user has filtered the list of special digital representations in View It.
	Display "other" versions	User invoked a link to display all versions for scopes other than the Primo Local, local, Primo Central, deep_search, or blended scopes.
	Display FRBR versions	Beginning with 2022-05-22, this action applies to the following scopes from which the FRBR version link was selected: Primo Local, local, Primo Central, deep_search, or blended. From the July 2015 release to 2022-05-22, the system distinguished between clicking links to FRBR groups for local scopes only. CDI does not include FRBR records.
	Display Primo Central versions	From the July 2015 release to 2022-05-22, the system distinguished between clicking links to FRBR groups for Primo Central', deep_search or blended scopes (such as a scope that includes your local catalog and Primo Central). Beginning with 2022-05-22, this action is no longer tracked.
	Display full record	User opened a record's full display by selecting the record from the brief results. This may occur when a user selects any portion of the record's brief display, excluding Send-To actions. Selecting the availability statement from the brief results sends the Click on availability statement action instead of this action.
	Display more institutions	User selected More Institutions.
	Full record display	In the classic UI only, user opened the record's full display using x-services.
	Go to Search	User invoked the option to return to library search from My Library Card (new UI).
	Online services from other campuses or libraries	(Primo VE only) User invoked online services from other campuses or libraries.
	Online services from other institutions	(Primo VE only) User invoked online services from other institutions.
	Previous Result	User selected the previous link in the search results via the Full Display page.
	Navigate for available services under View it	(Primo VE only) User selected one of the navigation options (such as a specific page number or the previous or next page icon) under the list of items in View It. The navigation menu displays only when there are more than 25 items and the enable_view_it_show_all_results discovery customer parameter is set to true.
	Next Result	User selected the next link in the search results via the Full Display page.
Lateral Linking	Lateral Linking - <field>	User invoked a lateral link from the Details tab (Author, Subject, Ispartof, Relation, Unititle, or local field). For example: Lateral Linking - Local Field 30.
Link	Link to external source, Link to review, Link to request, Link to Finding aid, Link to Native interface, Additional link, Link to times cited, Link to TOC, Link to abstract, Link to Union catalog, Local link xx (Primo only), Link to price, and Link to Leganto from course information.	The user selected one of the links from the full record's Details section. Local links are indicated by a Local link and the link number for Primo only.
	Link to source openURL FT	For local and CDI records, the user selected the link from the Links or View It sections in the record's full display. For CDI records only, when a user selects a link in View It, these actions occur under the following scenarios only: If the Display all links from CDI capability is enabled, multiple links from CDI are returned, and the user has not first selected Show More. If CDI returns only a single link. For more details, see Display All Links in Full Display for CDI (Primo VE) or Display All Links in Full Display for CDI (Primo).
	Additional Link to source Additional openURL	The user selected the link from the View It section in the record's full display. (The tracking of these actions started in August 2022.) When a user selects a link in View It, these actions can occur only if the Display all links from CDI capability is enabled, multiple links are returned from CDI, and the user has first selected Show More. These actions are applicable only to Primo VE customers and to Primo customers using SFX and not to Alma-Primo customers because these links are handled via Alma mashup (not Primo). For more details, see Display All Links in Full Display for CDI (Primo VE) or Display All Links in Full Display for CDI (Primo).
	openURL	The user selected the link from the Links or View Online sections in the record's full display.
	Link to PDF fulltext using Unpaywall Link to PDF fulltext using CDI Quicklink Link to HTML fulltext using CDI Quicklink	User selected the link in the brief display.
Navigation menu	Services Menu	User invoked one of the Service menu links on the Full Display page. This action is also counted with the Exploration > Virtual Browse > Navigate to Virtual Browse action.
Reference Entry	Reference Entry - Full text Reference Entry - View More	User selected actions associated with a short topic overview that are displayed above the results.
Related Items	Display Related items - Other chapters of same book Display Related items - Book chapters Display Related items - Book reviews	User clicked links to access a book's related items.
Tab	Reviews tab, Virtual browse tab, Details tab, Recommendations tab, Times cited tab, Locations tab	(Classic UI only) User invoked a record tab. Note that the delivery tabs (View Online/View It and Request/Get It) are included in a separate group.
Tags & Reviews	Add review	User added a review.
	Add tag	User added a tag.
	Delete tag	User deleted a tag.
eShelf	Save to eShelf	User added a record to My Favorites.
eShelf	Save to eShelf (Web Service)	User added a record to My Favorites using a Web service.

Exploration Group

The following table lists the Exploration actions by subgroup:

Action Attributes for the Exploration Group
Subgroup	Action	Description
Citation Trail	Display Citations from citation trail	User selected Citation link in Citation section of record's full display.
	Display Citations from results list	User selected Citation link in the results list.
	Display Cited By from citation trail	User selected Cited By link in Citation section of record's full display.
	Display Cited By from results list	User selected Cited By link in the results list.
Featured Results	Click Next in Featured Results Click Previous in Featured Results Click on Record from Featured Results Display All Results from Featured Results	User selected the action in the Featured Results.
More from the same	Navigate to More From the Same	User selected the *More from the same <type>* tab, where the valid types are Collection and Course.
	Click on record from More From the Same	User selected a record from the explore bar.
	Click Previous in More From The Same	User selected the Previous arrow from More from the same bar.
	Click Next in More From The Same	User selected the Next arrow on the More from the same bar.
	Go to Collection Discovery from More From the Same	User selected a title of a collection on the More from the same bar.
	Go to Leganto from More from the Same Course	User selected a course link that navigated to Leganto.
Related Persons	Click on "Show more" on a related person	The user selected the Show more button in the author's information card. Data for this action is available starting with the May 2023 release.
	Related person section appeared	An author's information card appeared on the record's full display. Data for this action is available starting with the May 2023 release.
	Click on the link to Wikipedia	The user selected the link to Wikipedia on an author's information card. Data for this action is available starting with the May 2023 release.
	Click on the link from info card to full person page	In the Person Info Card, the user selected the person's link.
	Click on the link from autocomplete to full person page	The user selected the person's autocomplete suggestion.
Resource Recommender	Click on See all suggested resources	User selected the See all suggested resources link.
	Click on recommended resource	User selected a recommendation. This option was deprecated in August 2019 and replaced with an action for each category.
	Click on recommended resource - library information Click on recommended resource - custom 1 Click on recommended resource - custom 2 Click on recommended resource - custom 3 Click on recommended resource - database Click on recommended resource - library guide Click on recommended resource - person Click on recommended resource - website	User selected a recommendation. (The tracking of these actions started in August 2019.)
	Resource recommender appeared	A search returned a resource recommendation. (The tracking of this action started in May 2020.)
	Click on recommended resource - banner	The user selected the banner or its link. (The tracking of this action started in August 2022.)
	Resource Recommender Banner appeared	The user performed a search for which the banner appeared. (The tracking of this action started in August 2022.)
Virtual Browse (The tracking of these actions started in August 2019)	Click Next in Virtual Browse	User selected the Next option in Virtual Browse.
	Click Previous in Virtual Browse	User selected the Previous option in Virtual Browse.
	Click on record from Virtual Browse	User selected a record from Virtual Brose.
	Navigate to Virtual Browse	User selected the Virtual Browse option from the Services menu in the record's full display. This action is also counted with the Document > Navigation menu > Services Menu action.
bX	Click on bX recommendation	User clicked a bX recommendation.

General Group

The following table lists the General actions by subgroup:

Action Attributes for the General Group
Subgroup	Action	Description
General	Change language	User changed UI language.
	Change personalized results	User changed personalized results.
	Citation linker	User invoked the Citation Linker option.
	Click on QR link	User clicked on the QR link in main menu.
	Click on Show more info for extend my session setting	The user selected (Show more info) to display information about the setting. Data for this action is available starting with the May 2023 release.
	Disable extending the session automatically for the user	The user disabled the setting to extend the session automatically. Data for this action is available starting with the May 2023 release.
	Disable personalized results	User disabled personalized results.
	Disable saving search history	The user disabled the Allow saving my search history option in My Library > Personal Details and Settings.
	Disable using search history for search suggestion	The user disabled the Use my search history for the recent search suggestions option in My Library > Personal Details and Settings.
	Enable personalized results	User enabled personalized results.
	Enable saving search history	The user enabled the Allow saving my search history option in My Library > Personal Details and Settings.
	Enable using search history for search suggestions	The user enabled the Use my search history for the recent search suggestions option in My Library > Personal Details and Settings.
	Enable extending the session automatically for the user	The user enabled the setting to extend the session automatically. Data for this action is available starting with the May 2023 release.
	Extend the session	The user selected to extend the session. Data for this action is available starting with the May 2023 release.
	Find database	User invoked the Find Database option (MetaLib).
	Go to Journal A-Z List	User invoked the Journal A-Z List (SFX). Data for this action is available starting with the November 2015 release. The use of the Alma A-Z List is recorded as a search action.
	Go to Newspaper Search from Main Menu	User accessed Newspaper Search from the Main Menu.
	Go to Newspaper Search from Results List	User accessed Newspaper Search from the Results List.
	Go to Search History	User accessed search history directly from the User Area menu and not by changing tabs from within My Favorites.
	Go to eShelf	User accessed saved items directly from the User Area menu and not by changing tabs from within My Favorites. Data for this action is available starting with the November 2015 release.
	Help	User clicked the Help link. Data for this action is available starting with the November 2015 release.
	Link to record from blank Purchase Request	(Primo VE only) User selected a link to record from a blank Purchase Request Form.
	Main Menu link 1–Main Menu link 10	User clicked a specific Main Menu link position. 10 positions are supported.
	Sign-in Sign-out	User signed in/signed out.
	Disable saving search history	The user disabled the Allow saving my search history option in My Library > Personal Details and Settings.
My Account	Add Label in eShelf	User added label to the e-shelf. Data for this action is available starting with the February 2020 release.
	Blocks and Messages	User accessed the Blocks and Messages page in My Account. Data for this action is available starting with the November 2015 release.
	Cancel Request	User performed cancel actions from My Account.
	Fines and Fees	User accessed the Fines and Fees list in My Account. Data for this action is available starting with the November 2015 release.
	Fines and Fees - Active fines	(Primo VE only) The user selected the Active Fines filter in My Library Card > Fines & Fees. Data for this action is available starting with the May 2023 release.
	Fines and Fees - All	(Primo VE only) The user selected the All filter in My Library Card > Fines & Fees. Data for this action is available starting with the May 2023 release.
	Fines and Fees - Closed fines	(Primo VE only) The user selected the Closed Fines filter in My Library Card > Fines & Fees. Data for this action is available starting with the May 2023 release.
	Fines and Fees - In dispute fines	(Primo VE only) The user selected the In Dispute Fines filter in My Library Card > Fines & Fees. Data for this action is available starting with the May 2023 release.
	Fines and Fees - Transferred fines	(Primo VE only) The user selected the Transferred Fines filter in My Library Card > Fines & Fees. Data for this action is available starting with the May 2023 release.
	Go to My Account	User accessed My Account. Data for this action is available starting with the November 2015 release.
	Go to My Account (Deep Link)	(Classic UI only) User accessed My Account using a deep link. Data for this action is available starting with the November 2015 release.
	Loans	User accessed the Loans tab in My Account. Data for this action is available starting with the November 2015 release.
	My Library	(Classic UI only) User accessed My Library. For OPAC via Link environments, user accessed the Library Card in My Account. Data for this action is available starting with the November 2015 release. Because the Library Card opens by default when accessing My Account, this action is tracked only when a user accesses the Library Card directly.
	My Library Card	User accessed My Library Card.
	Overview	User accessed the Overview page in My Library Card (new UI).
	Personal Details and Settings	Added for future use.
	Personal Settings	User accessed the Personal Settings page in My Account. Data for this action is available starting with the November 2015 release.
	Remove Label in eShelf	User removed label from the e-shelf. Data for this action is available starting with the February 2020 release.
	Renew Loans	User performed renew actions from My Account.
	Requests	User accessed the Requests list in My Account. Data for this action is available starting with the November 2015 release.
	Set alert	An alert was set for a saved search in My Favorites.
	Unset alert	An alert was cleared for a saved search in My Favorites. Data for this action is available starting with the May 2020 release.
	Search in My Saved Records	The user has performed a search in My Favorites > Saved Record. Data for this action is available starting with the February 2023 release.
	Sort eShelf by author	User sorted eShelf by author. Data for this action is available starting with the August 2019 release.
	Sort eShelf by date	User sorted eShelf by date. Data for this action is available starting with the August 2019 release.
	Sort eShelf by title	User sorted eShelf by title. Data for this action is available starting with the August 2019 release.
Report a Problem	Click on Give Us Feedback	The user opened the feedback tool.
	Choose category 1	The user selected category 1 (code = report.option1).
	Choose category 2	The user selected category 2 (code = report.option2).
	Choose category 3	The user selected category 3 (code = report.option3).
	Choose category 4	The user selected category 4 (code = report.option4).
	Send feedback	The user sent feedback.
	Send another feedback	The user selected the Send another feedback option.
	Close the Give Us Feedback window	The user closed the feedback tool by either selecting Close or the X icon.
	Send message was failed due to server error	The user sent feedback and received an error message.

Results List Group

The following table lists the Results List actions by subgroup:

Action Attributes for the Results List Group
Subgroup	Action	Description
Controlled Vocabulary	Click on Just search	User clicked the Just search link to exclude results based on controlled vocabulary.
Controlled Vocabulary	Controlled Vocabulary Displayed	User's search results contained additional records based on controlled vocabulary.
Featured Results	Display more results Display record	User invoked the related option on the results list.
General	Change number of results per page	User changed the maximum number of results per page. Data for this action is available starting with the May 2021 release.
	Click on Remember All Filters	User selected the Remember all filters option.
	Expand My Results - Activate	User invoked the Expand beyond library collections option. Data for this action is available starting with the November 2015 release. Prior to the May 2022 release, this action was called Expand CDI Results (Checked).
	Expand My Results - Deactivate	User disabled the Expand beyond library collections option. Prior to the May 2022 release, this action was called Expand CDI Results (Unchecked).
	Facet filtering	User invoked a facet. For more information on facets, see Primo Facet Usage.
	Facet set as persistent - Exclude	User set an excluded facet to persistent.
	Facet set as persistent - Include	User set an included facet to persistent.
	Next page	User displayed the next page of results by selecting the Next icon (or by selecting a higher page number). Data for this action is available starting with the February 2022 release.
	Previous page	User displayed the previous page by clicking the Previous icon (or by selecting a lower page number). Data for this action is available starting with the February 2022 release.
	RSS subscription	User requested an RSS subscription.
	Remove facet filtering	User clicked X to remove a facet's filtering from the Active Filter list. This action starts tracking from the July 2015 release. Previously, it was tracked as selection of a facet.
	Reset filters	User reset all active filters by selecting the Reset filters option. This action starts tracking from the November 2021 release.
	Save page to eShelf	(Classic UI only) User saved page to e-Shelf.
	Search CDI FullText - Activate	User activated the ability to display full text from CDI.
	Search CDI FullText - Deactivate	User activated the ability to display full text from CDI.
	Suggested Search - Author Suggested Search - Subject Suggested Search - any	(Classic UI only) User clicked a suggested search. This action is tracked from the July 2015 release. Previously, searches that were run with Suggested Search were counted as a regular search.
	bX hot articles	User displayed bX Hot Articles.
Records Bulk	Add bulk of records to favorites Bulk removal is not tracked.	Selected Add to favorites for bulk of records (from the top action bar).
	Export bulk of records to Bibtex	User exported bulk of records to Bibtex.
	Export bulk of records to RIS	User exported bulk of records to RIS.
	Select a single record	User selected a single record.
	Select displayed records	User selected the top checkbox to select all displayed records.
	Select top records	User selected choose top <max> results.
	Send bulk of records to Mendeley	User sent bulk of records to Mendeley.
	Send bulk of records to Reading List	User sent bulk of records to Reading List.
	Send bulk of records to Refworks	User sent bulk of records to Refworks.
	Send bulk of records to Endnote	User sent bulk of records to Endnote.
	Send bulk of records to Easybib	User sent bulk of records to Easybib.
	Send bulk of records to Print	User sent bulk of records to Print.
	Send bulk of records to Email	User sent bulk of records to Email.
	Send bulk of records to Excel	User has exported results to Excel using the bulk file selection method.
	Unselect all records	User cleared all records.
	Unselect a single record	User cleared a single record.
Sort	Sort by author Sort by date – Prior to the February 2022 release, this action is used to track the sort by date-newest actions for Primo only. Sort by date-newest Sort by date-oldest Sort by local sort field – Prior to the February 2022 release, this action was used to track the sort by date-oldest actions for Primo only. Sort by popularity (Classic UI only) Sort by rank Sort by title	User invoked a sort option.

Search Group

The following table lists the Search actions by subgroup:

Action Attributes for the Search Group
Subgroup	Action	Description
Authorities	Authority search	The user performed an Authority Search.
Browse	Browse page	User selected the link to open the Browse page.
	Browse authors, Browse subjects, Browse titles, Browse generic call numbers, Browse Dewey call numbers, Browse LC call numbers , Browse SUDOC call numbers, Browse NLM call numbers	A browse search on a specific type of browse list.
	Browse related records	User selected an entry in a Browse list to display linked records.
Database search	The tracking of the following actions started in August 2019: Click on a category Click on the AZ list Database Search Expanding a category	User performed an action related to Database Search.
Journal Search	Expanding a category	User expanded a category in Journal Search.
Journal Search	Click on category	User selected a category.
Search	AZ list	The user invoked a search on the Journal Search page (Alma link resolver only) by either entering a search term or selecting an A-Z link (Primo only).
	Advanced search	A search invoked from the Advanced search box.
	Advanced search collapsed	The user collapsed the search criteria section in Advanced Search.
	Advanced search expanded	The user expanded the search criteria section in Advanced Search.
	Basic search Basic search with pre-filter	A search invoked from the Basic search box.
	Barcode search	The user has performed a barcode search on the Advanced Search page. Data for this action is available starting with the February 2023 release.
	Clicking on a resource type filter bar - <1-11>	The user selected All (position 1) or a resource type (position 2-11) in the Resource Type Filter Bar. Data for this action is available starting with the May 2023 release.
	Clicking on More on the filters bar	The user selected More in the Resource Type Filter Bar to display the remaining resource types in positions 8 through 11. Data for this action is available starting with the May 2023 release.
	Newspaper search	A search invoked from the Newspaper Search page.
	Suggested search	User invoked a suggested search. No longer used. See Results List > General > Suggested Search - Author/Subject.
Search history	Session query	User invoked a search from saved queries from the session. This action is counted from the July 15 release and previously was counted as a regular search.
Search history	Saved query	User invoked a search from saved queries. This action is counted from the July 15 release and previously was counted as a regular search.
Voice Search	Change voice Language	User changed the voice-detection language.
	Voice Search	Voice search was invoked.
	Voice Search - didn’t get it	User input was not detected on the first attempt.
	Voice Search - Didn’t get it, please check your mic	User input was not detected on the second attempt. Please check your microphone.
	Voice Search - exit	User selected X to abort the voice request.

Collection Discovery Group

The following table lists the Collection Discovery actions by subgroup:

Action Attributes for the Collection Discovery Group
Subgroup	Action	Description
Linking to Collection Discovery	Link to Collection from Results List	User selected the View the collection link from a record on the Brief Results page.
	Link to Collection path from full display	User selected a Collection Path link in the Details section on a record's Full Display page.
	Link to Collection Discovery	User selected the Collection Discovery link in the Main Menu.
Collection Discovery	Add collection to favorites	User added a collection to My Favorites.
	Add item to favorites	User added a collection's items to My Favorites.
	Change view to gallery	User changed the layout to gallery.
	Change view to grid	User changed the layout to grid.
	Click on Try searching in all collections	After searching within a specific collection/sub-collection, the user selected the link to expand the search to all collections.
	Display a collection	User displayed a collection.
	Display an item	User displayed an item from a collection.
	Search in All Collections	User searched all collections from Collection Lobby.
	Search in a collection or sub collection	User searched in a collection or sub-collection.
	Sort collections by ranking	User sorted collections by ranking.
	Sort collections by title	User sorted collections by title.
	Sort items by Date	User sorted items by date.
	Sort items by author	User sorted items by author.
	Sort items by relevance	User sorted items by relevance.
	Sort items by title	User sorted items by title.

Institutions Table

The Institutions dimension table is a fact table that stores information about the institution from which the data was collected.

Institutions Dimension Table

The following table lists the fields provided by the Institutions fact table.

Field	Description
Primo Institution Code	The institution's code.
Institution Name	The institution's name.
Data Available As Of	The date (UTC time zone) on which data became available.
Data Updated As Of	The date (UTC time zone) on which the data was last updated.

Customized Values Usage

Because Analytics data is aggregated daily based on the UTC time zone, yesterday's data for your library may only contain a partial reporting and may require an additional day to see its full reporting.
Some actions such as filtering by facets or by resource types in the Resource Type Filter Bar may also be triggered by deep links and may not be invoked directly by users.

Introduction

Using the Primo Customized Values Usage subject area, you can create reports that help to answer the following types of business questions:

How many times did users invoke a certain action in Primo that are associated with usage actions that have dynamic values for collections and resource type filter bars?
How often were users signed-in when they invoked a certain action?
On average how many times are specific actions invoked in a single session?

The Primo Customized Values Usage subject area contains many fields used to create reports associated with usage actions that have dynamic values for collections and resource type filter bars. Refer to the following sections for more information on each field.

Primo Customized Values Usage Subject Area1.png

Primo Customized Values Usage Fields

Customized Values Usage Table

The Customized Values Usage table is the fact table that stores information about the actions taken by end users in Primo.

Customized Values Usage

The following table lists the fields provided by the Customized Values Usage fact table:

Action Usage Fact Table
Field	Description
Actions	A measurement field that tracks the number of times an action was taken.
Avg Resp Time	A measurement field that tracks the average response time for the action taken.
Customized Value	A search attribute field that contains the dynamic name of the collection or resource type filter bar.
Sessions	A measurement field that tracks the number of sessions in which an action was taken. Sessions are counted only one per action. For example, if the user ran two searches in the same session – the session is only counted once. Note that if you total the number of sessions in the Actions table, the total is greater than the number of sessions for the same period in the Sessions table – since the same session is counted more than once.
Signed-in	A measurement field that tracks the number of times an action was taken from a user who was signed-in.
On Campus	A measurement field that tracks the number of times an action was taken from a user who was on campus. This field is available with the November 2015 release. Primo users are considered on-campus if they are within the defined IP range for the institution. For more details, see Configuring IP Ranges for a Library.
Primo View	An attribute field that stores the view in which the action was performed. This attribute is available with the July 2015 release. Actions that predate this release do not have this attribute.
Active Tab	An attribute field that stores the tab in which the following search actions were performed: basic search, basic search with pre-filters, and advanced search. This attribute is available with the November 2015 release. Actions that predate this release do not have this attribute.
Search Scope Type	A search attribute field that indicates which type of search scope was used in the search. A search scope type is provided for search and results list actions. For all other actions, the search scope type has a null value. The Search scope type has the following values: Local – A search performed on the local repository. For example, it will not include articles from CDI. Some libraries may have a separate tab in Primo that is dedicated to searching the local repository. For example, they may call it University collections. Blended – Any search that includes records from both the local repository and the deep search adaptors (such as CDI). For example, some libraries may have one tab in Primo that is used to search all sources. Remote – Any search that includes MetaLib. The search includes MetaLib and may include any of the following repositories: local and deep search adaptors (such as CDI). CDI/Deep Search – A search that includes only deep search adaptors (such as CDI and EBSCO). For example, some libraries may have a separate tab in Primo called Articles that does not include the local and remote repositories. The Search Scope Type has been added in the July 2015 release. Actions that predate the installation of this release do not have this attribute.
New UI	A search attribute field that indicates whether the new UI was used in the search. The valid values are Yes or No.
User Group	A search attribute field that indicates the user group of the user. New UI: Reports display the User Group codes that were received from the authentication system, not the mapping table used for the Classic UI. For users who have not signed in, the report displays the Guest user group. Classic UI: The User Groups for Primo Analytics mapping table defines the user groups that display in the reports. A user's group is determined as follows: If a user has signed in and belongs to a user group, the system will try to map the user group to one of eight user groups defined in the User Groups for Primo Analytics mapping table. If a match is not found, the Not Guest user group is used. If a user has signed in and does not belong to a user group, the Not Guest user group is used. If the user has not signed in, the Guest user group is used. For more details, see User Groups for Primo Analytics. This attribute has been added in the May 2016 release. Actions that predate the installation of this release do not have this attribute. User Group values may be affected by browser add-ons and extensions, such as the extension Ghostery in Chrome.
Referrer	A search attribute field that contains the referrer information (such as Google Scholar, Yahoo, and Primo), which indicates how users are accessing information from the Primo Front End. This attribute has been added in the May 2016 release. Actions that predate the installation of this release do not have this attribute.

Dates Table

The Dates dimension table enables you to select different date ranges and formats. The date dimension is used to limit reports to specific date ranges (such as year, month, week, and day).

Dates Dimension Table

The following table provides an example for each month format.

Date Option	Example Format
Year (date), Year, Year (desc)	Displays the year: 2017
Month (date), Month (short desc)	Displays the month and year: Mar 2017
Month (long desc)	Displays the full month name and year: March 2017
Month (number)	Displays the month number: 3 (displays for March)
Week (date), Week (short desc)	Displays the month and first day of the week: Mar 13
Week (long desc)	Displays the month, first day of the week, and year: Mar 13, 2017
Date	Displays the date of occurrence: Mar 15
Date (short desc)	Displays the day and date of occurrence: Wed, Mar 15
Date (long desc)	Displays the day, date, and year of occurrence: Wed, Mar 15, 2017
DOW (number)	Displays the number of the week on which the event occurred: 4 (displays for Wednesday)
Date Filter	Displays information based on the following time periods: Older than 30 days Older than 60 days Older than 90 days Previous complete 24 months Previous complete 2 years Previous year Two years ago
Dates - Week	Enables you to drill-down based on the following hierarchy: All Dates, Year, Week (long desc), and Date (long desc).
Dates - Month	Enables you to drill-down based on the following hierarchy: All Dates, Year, Month (date), and Date (long desc).

Action Types Table

The Action Types table is a dimension table with several attributes.

Action Types Dimensions Table

The following table lists the attributes contained in the Action Types dimension table.

Action Types
Field	Description
Action Group	An attribute field that divides actions into groups. See Action Attributes by Group and Subgroup for list of Actions groups.
Action Sub Group	An attribute field that divides actions into subgroups. See Action Attributes by Group and Subgroup for list of Action subgroups.
Action	An attribute field for the type of action. See Action Attributes by Group and Subgroup for a list of actions.
Actions	A hierarchical attribute field in which actions are organized into groups and subgroups.

Action Attribute Groups

The Action attributes are categorized by group and subgroup. The tables below list the hierarchical attributes by the following action groups: Document and Collection Discovery.

Document Group

The following table lists the Discovery actions by subgroup:

Action Attributes for Document Group
Subgroup	Action	Description
Link	Link to HTML fulltext using CDI Quicklink	The user selected a CDI Quicklink to the HTML version of the full text from a specific provider.
Link	Link to PDF fulltext using CDI Quicklink	The user selected a CDI Quicklink to the PDF version of the full text from a specific provider.
Filters Bar	Clicking on a resource type filter bar - <name of filter 1-11>	The user selected a specific filter from the Resource Type Filter Bar.

Collection Discovery Group

The following table lists the Collection Discovery actions by subgroup:

Action Attributes for Collection Discovery Group
Subgroup	Action	Description
Collection Discovery	Display a collection - <collection's name>	User selected a specific collection in Collection Discovery.
	Add collection to favorites - <Collection's Name>	User added a specific collection to My Favorites.
	Link to Collection from Results List - <Collection's Name>	User linked to a specific collection from the results list.
	Link to Collection path from full display - <Collection's Name>	User linked to a specific collection from a record's full details.
	Search in a collection or sub collection - <Collection's Name>	User searched within a specific collection/sub-collection in Collection Discovery.

Institutions Table

The Institutions dimension table is a fact table that stores information about the institution from which the data was collected.

Institutions Dimension Table

The following table lists the fields provided by the Institutions fact table.

Field	Description
Primo Institution Code	The institution's code.
Institution Name	The institution's name.
Data Available As Of	The date (UTC time zone) on which data became available.
Data Updated As Of	The date (UTC time zone) on which the data was last updated.

Device Usage

Because Analytics data is aggregated daily based on the UTC time zone, yesterday's data for your library may contain only a partial reporting and may require an additional day to see its full reporting.

Using the Primo Device Usage subject area, you can create reports that show the number of actions and sessions that are processed for each device type (including the operating system and browser type). For example:

The Primo Device Usage subject area contains many fields used to create reports associated with device usage. Refer to the following sections for more information on each field.

Primo Device Usage Subject Area

Device Usage Table

The Device Usage table is the fact table that stores information about device usage.

Device Usage Table

The Device Usage fact table has two measurement fields and several attribute fields:

Device Usage Fields
Field	Description
Sessions	The number of times in which a type of device was used.
Actions	The number of actions for a device type.
Signed In	A measurement field that counts the number of signed-in users from all sessions that were opened for a specific device type and is no longer associated with the number actions taken by users. Prior to the Primo VE April and Primo May 2023 releases, this field counted the number of times an action was taken from a signed-in user in a specific device type.
On Campus	A measurement field that tracks the number of times a user was on campus when using a type of device. Users are considered on-campus if they are signed-in and within the defined IP range for the institution. For more details, see Configuring IP Ranges for a Library.
Browser Type	An attribute field that stores the type of browser.
Device	An attribute field that stores the type of device.
Operating System	An attribute field that stores the type of operating system. It allows you to merge different versions of the same operating system into a single value.
Primo View	An attribute field that stores the View in which the device was used.
New UI	An attribute field that stores whether the UI that was used was the new UI.

Dates Table

The Dates dimension table enables you to select different date ranges and formats. The date dimension is used to limit reports to specific date ranges (such as year, month, week, and day).

Dates Dimension Table

The following table provides an example for each month format.

Date Option	Example Format
Year (date), Year, Year (desc)	Displays the year: 2017
Month (date), Month (short desc)	Displays the month and year: Mar 2017
Month (long desc)	Displays the full month name and year: March 2017
Month (number)	Displays the month number: 3 (displays for March)
Week (date), Week (short desc)	Displays the month and first day of the week: Mar 13
Week (long desc)	Displays the month, first day of the week, and year: Mar 13, 2017
Date	Displays the date of occurrence: Mar 15
Date (short desc)	Displays the day and date of occurrence: Wed, Mar 15
Date (long desc)	Displays the day, date, and year of occurrence: Wed, Mar 15, 2017
DOW (number)	Displays the number of the week on which the event occurred: 4 (displays for Wednesday)
Date Filter	Displays information based on the following time periods: Older than 30 days Older than 60 days Older than 90 days Previous complete 24 months Previous complete 2 years Previous year Two years ago
Dates - Week	Enables you to drill-down based on the following hierarchy: All Dates, Year, Week (long desc), and Date (long desc).
Dates - Month	Enables you to drill-down based on the following hierarchy: All Dates, Year, Month (date), and Date (long desc).

Institutions Table

The Institutions dimension table is a fact table that stores information about the institution from which the data was collected.

Institutions Dimension Table

The following table lists the fields provided by the Institutions fact table.

Field	Description
Primo Institution Code	The institution's code.
Institution Name	The institution's name.
Data Available As Of	The date (UTC time zone) on which data became available.
Data Updated As Of	The date (UTC time zone) on which the data was last updated.

Facet Usage

Because Analytics data is aggregated daily based on the UTC time zone, yesterday's data for your library may contain only a partial reporting and may require an additional day to see its full reporting.

Using the Primo Facet Usage subject area, you can create reports that help to answer the following types of business questions:

Which facets are most used?
On average how often are facets used in a single session?

The Primo Facet Usage subject area contains many fields used to create reports associated with facet usage. Refer to the following sections for more information on each field.

Primo Facet Usage Subject Area

The Facet Usage table is the fact table that stores information about the facets selected by end users in Primo.

Facet Usage

The following table lists the fields provided by the Facet Usage fact table:

Facet Usage Fields
Field	Description
Facets Selected	This measurement field tracks the number of times an action was taken.
Facets set as persistent	This measurement field tracks the number of times facets are made persistent.
Facets used as persistent	This measurement field tracks the number of times persistent facets are used in a search.
Sessions	This measurement field tracks the number of sessions in which an action was taken. Sessions are counted only once per action. For example, if the user selected a facet twice in the same session, the session is counted only once. If you total the number of sessions in the Facets table, the sum is greater than the number of sessions for the same period in the Sessions table – since the same session is counted more than once.
Facet Value	An attribute field that stores the specific facet value that users select in the following cases: Top-Level facet Resource Type facet If this attribute is added to a report, nothing will appear for other facets. Data for this attribute is available starting with the November 2015 release.
Primo View	An attribute field that stores the view in which the action was performed. This attribute has been added for the July 2015 release. Actions that predate the installation of this release do not have this attribute.
Active Tab	An attribute field that stores the tab in which the facet was selected: This attribute has been added for the November 2015 release. Actions that predate the installation of this release do not have this attribute.
Search Scope Type	An attribute field that indicates the active search scope while the facet was selected. The Search Scope Type has been added in the July 2015 release. Facet selections that predate the installation of this release do not have this attribute. The Search scope type has the following values: Local only – Any search on local data only Blended – Any search on local data and CDI or a Deep-Search Remote – Any search with MetaLib, including MetaLib with another search engine (e.g. Primo Local or CDI or a Deep-search) CDI/Deep Search – A search in Central Discovery Index or another Deep Search node. This includes blended deep search nodes (such as CDI and EBSCO).
User Group	A search attribute field that indicates the user group of the user. New UI: Reports display the User Group codes that were received from the authentication system, not the mapping table used for the Classic UI. For users who have not signed in, the report displays the Guest user group. Classic UI: The User Groups for Primo Analytics mapping table defines the user groups that display in the reports. A user's group is determined as follows: If a user has signed in and belongs to a user group, the system tries to map the user group to one of eight user groups defined in the User Groups for Primo Analytics mapping table. If a match is not found, the Not Guest user group is used. If a user has signed in and does not belong to a user group, the Not Guest user group is used. If the user has not signed in, the Guest user group is used. For more details, see User Groups for Primo Analytics. This attribute has been added in the May 2016 release. Actions that predate the installation of this release do not have this attribute. User Group values may be affected by browser add-ons and extensions, such as the extension Ghostery in Chrome.

Dates Table

The Dates dimension table enables you to select different date ranges and formats. The date dimension is used to limit reports to specific date ranges (such as year, month, week, and day).

Dates Dimension Table

The following table provides an example for each month format.

Date Option	Example Format
Year (date), Year, Year (desc)	Displays the year: 2017
Month (date), Month (short desc)	Displays the month and year: Mar 2017
Month (long desc)	Displays the full month name and year: March 2017
Month (number)	Displays the month number: 3 (displays for March)
Week (date), Week (short desc)	Displays the month and first day of the week: Mar 13
Week (long desc)	Displays the month, first day of the week, and year: Mar 13, 2017
Date	Displays the date of occurrence: Mar 15
Date (short desc)	Displays the day and date of occurrence: Wed, Mar 15
Date (long desc)	Displays the day, date, and year of occurrence: Wed, Mar 15, 2017
DOW (number)	Displays the number of the week on which the event occurred: 4 (displays for Wednesday)
Date Filter	Displays information based on the following time periods: Older than 30 days Older than 60 days Older than 90 days Previous complete 24 months Previous complete 2 years Previous year Two years ago
Dates - Week	Enables you to drill-down based on the following hierarchy: All Dates, Year, Week (long desc), and Date (long desc).
Dates - Month	Enables you to drill-down based on the following hierarchy: All Dates, Year, Month (date), and Date (long desc).

The Facet Types table is a dimension table with a single attribute: the type of facet.

Facet Types Table

Facet Types
Field	Description
Facet Type	The facet type. All out-of-the-box and locally defined facets are included.

Institutions Table

The Institutions dimension table is a fact table that stores information about the institution from which the data was collected.

Institutions Dimension Table

The following table lists the fields provided by the Institutions fact table.

Field	Description
Primo Institution Code	The institution's code.
Institution Name	The institution's name.
Data Available As Of	The date (UTC time zone) on which data became available.
Data Updated As Of	The date (UTC time zone) on which the data was last updated.

Popular Searches Fields
Field	Description
Searches	A measurement field that stores the number of searches for the query.
Results	A measurement field that stores the average number of results per search. The number of results may seem significantly lower than expected since this average is based on all search types (such as Basic Search, Advanced Search, and A-Z Search).
First Page Results - Primo	A measurement field that tracks the average percentage of local Primo records that appear on the first page of search results. This field is available with the November 2015 release.
First Page Results - Primo Central	A measurement field that tracks the average percentage of Primo Central records that display on the first page of search results. This field is available with the November 2015 release.
First Page Results - EBSCO	A measurement field that tracks the average percentage of EBSCO records that display on the first page of search results (using the EBSCO deep search adaptor). This field is available with the November 2015 release.
First Page Results - WorldCat	A measurement field that tracks the average percentage of WorldCat records that appear on the first page of search results (using the WorldCat deep search adaptor). This field is available with the November 2015 release.
First Page Results - Other	A measurement field that tracks the average percentage of records from other sources (such as locally-defined deep search adaptors or MetaLib) that display on the first page of search results. This field is available with the November 2015 release.
Rank	The unique search string rank, which is based on the amount of repeating searches and the number of results. This field can be useful for sorting purposes. This field has a unique number sequence from 1 to 500 only when the User Group, Active Tab, and Primo View parameters are included. Otherwise, you may see more searches with the same ranking.
Sign-in	The number of times an action was taken when the user was signed in.
On Campus	A measurement field that tracks the number of times an action was taken from a user who was on campus. This field is available with the November 2015 release. Users are considered on-campus if they are signed in and within the defined IP range for the institution. For more details, see Configuring IP Ranges for a Library.
Primo View	An attribute field that stores the view in which the action was performed. This attribute is available with the July 2015 release. Actions that predate this release do not have this attribute.
Active Tab	An attribute field that stores the tab in which the action was performed. This attribute is available with the November 2015 release. Actions that predate this release do not have this attribute.
Search String	The user’s query. Some characters in search strings may prevent you from exporting reports, which include these characters, to formats such as Excel. If you encounter issues, please try another format such as CSV.
User Group	A search attribute field that indicates the user group of the user. New UI: Reports display the User Group codes that were received from the authentication system, not the mapping table used for the Classic UI. For users who have not signed in, the report displays the Guest user group. Classic UI: The User Groups for Primo Analytics mapping table defines the user groups that display in the reports. A user's group is determined as follows: If a user has signed in and belongs to a user group, the system will try to map the user group to one of eight user groups defined in the User Groups for Primo Analytics mapping table. If a match is not found, the Not Guest user group is used. If a user has signed in and does not belong to a user group, the Not Guest user group is used. If the user has not signed in, the Guest user group is used. For more details, see User Groups for Primo Analytics. This attribute has been added in the May 2016 release. Actions that predate the installation of this release do not have this attribute. User Group values may be affected by browser add-ons and extensions, such as the extension Ghostery in Chrome.

Primo Sessions Subject Area

Sessions Table

The Sessions table is the fact table that stores information about sessions.

Sessions Table

The Sessions fact table contains the following measurement and attribute fields:

Sessions Fields
Field	Description
Sessions	The number of sessions.
Session Duration	The average session duration (minutes), which is counted from the first action to the last action within a session.
Actions	The number of actions within sessions.
Signed-in	A measurement field that tracks the number of signed-in users for all sessions.
On Campus	A measurement field that tracks the number of times an action was taken from a user who was on campus (which is determined by the IP ranges configured for the Primo institution). This field is available with the November 2015 release. Users are considered on-campus if they are signed in and within the defined IP range for the institution. For more details, see Configuring IP Ranges for a Library.
Primo View	An attribute field that stores the View in which the action was done. The View has been added in the July 2015 release. Actions that predate the installation of this release do not have this attribute.
New UI	An attribute field that stores whether the session was started with the new UI.

Dates Table

The Dates dimension table enables you to select different date ranges and formats. The date dimension is used to limit reports to specific date ranges (such as year, month, week, and day).

Dates Dimension Table

The following table provides an example for each month format.

Date Option	Example Format
Year (date), Year, Year (desc)	Displays the year: 2017
Month (date), Month (short desc)	Displays the month and year: Mar 2017
Month (long desc)	Displays the full month name and year: March 2017
Month (number)	Displays the month number: 3 (displays for March)
Week (date), Week (short desc)	Displays the month and first day of the week: Mar 13
Week (long desc)	Displays the month, first day of the week, and year: Mar 13, 2017
Date	Displays the date of occurrence: Mar 15
Date (short desc)	Displays the day and date of occurrence: Wed, Mar 15
Date (long desc)	Displays the day, date, and year of occurrence: Wed, Mar 15, 2017
DOW (number)	Displays the number of the week on which the event occurred: 4 (displays for Wednesday)
Date Filter	Displays information based on the following time periods: Older than 30 days Older than 60 days Older than 90 days Previous complete 24 months Previous complete 2 years Previous year Two years ago
Dates - Week	Enables you to drill-down based on the following hierarchy: All Dates, Year, Week (long desc), and Date (long desc).
Dates - Month	Enables you to drill-down based on the following hierarchy: All Dates, Year, Month (date), and Date (long desc).

User Country Location Table

The User Country Locations is a dimension table for information about the location of end-users when they start sessions.

Zero Result Searches Subject Area

The User Country Locations dimension has the following attributes:

User Country Locations Fields
Field	Description
Country	The country name, which is based on the end user’s IP.
Country Code	The country code, which is based on the ISO 3166-1 standard.
Latitude	The latitude of the country.
Longitude	The longitude of the country.

Institutions Table

The Institutions dimension table is a fact table that stores information about the institution from which the data was collected.

Institutions Dimension Table

The following table lists the fields provided by the Institutions fact table.

Field	Description
Primo Institution Code	The institution's code.
Institution Name	The institution's name.
Data Available As Of	The date (UTC time zone) on which data became available.
Data Updated As Of	The date (UTC time zone) on which the data was last updated.

Zero Result Searches

Because Analytics data is aggregated daily based on the UTC time zone, yesterday's data for your library may contain only a partial reporting and may require an additional day to see its full reporting.

Using the Zero Results Searches subject area, you may create reports that help to answer the following types of business questions:

Which kind of queries result in no results?
What kind of errors do end users make in queries that cause no results to be found?

Data for this subject area is available starting with the July 2015 release.

The Primo Zero Result Searches subject area contains many fields used to create reports associated with the top 100 searches that return no results. Refer to the following sections for more information on each field.

Zero Result Searches Subject Area

Zero Result Searches Table

The Zero Result Searches table is a fact table that stores information (such as the search string, search scope, and view) about the top 100 basic and advanced searches that had zero results. Results are based on the top 100 results for all keys, not each key individually. The top 100 zero results searches are reported daily at midnight (based on your regional data center) to the Analytics server.

Zero Result Searched Subject Area

The following table lists the fields provided by the Zero Result Searches fact table:

Zero Results Searches Fields
Field	Description
Searches	The number of searches for the query.
Signed-in	A measurement field that tracks the number of times a signed-in user performed a search and received no results.
On Campus	A measurement field that tracks the number of times an action was taken from a user who was on campus. This field is available with the November 2015 release. Users are considered on-campus if they are signed in and within the defined IP range for the institution. For more details, see Configuring IP Ranges for a Library.
Primo View	An attribute field that stores the view in which the action was performed.
Active Tab	An attribute field that stores the tab in which the action was performed. This attribute is available with the November 2015 release. Actions that predate this release do not have this attribute.
Search string	An attribute field that stores the search string that returned no results. Some characters in search strings may prevent you from exporting reports, which include these characters, to formats such as Excel. If you encounter issues, please try another format such as CSV.
Search scope	An attribute field that stores the search scope in which the search was performed when no results were received by the user.
Search scope type	An attribute field that stores the active search scope type, which allows the following values: Local only – any search on local data only Blended - any search on local data and CDI or a Deep-Search Remote - any search with MetaLib, including MetaLib with another search engine (e.g. Primo Local or CDI or a Deep-search) CDI/Deep Search – A search in CDI or another deep search index. This includes a blended deep search indexes (such as CDI and EBSCO).
Resource Type Pre-filter	An attribute field that stores the resource type pre-filter (for example, Books or Articles) selected by the user. The default is All Items. This attribute is available with the November 2015 release. Actions that predate this release do not have this attribute.
Search Type	An attribute field that stores the search type or operator that was selected by the user: Keyword (default) Exact Starts with This attribute is available with the November 2015 release. Actions that predate this release do not have this attribute.
Field searched	An attribute field that stores the field being searched. This is relevant if the user performed a search on a specific field (such as authors only).
User Group	A search attribute field that indicates the user group of the user. New UI: Reports display the User Group codes that were received from the authentication system, not the mapping table used for the Classic UI. For users who have not signed in, the report displays the Guest user group. Classic UI: The User Groups for Primo Analytics mapping table defines the user groups that display in the reports. A user's group is determined as follows: If a user has signed in and belongs to a user group, the system tries to map the user group to one of eight user groups defined in the User Groups for Primo Analytics mapping table. If a match is not found, the Not Guest user group is used. If a user has signed in and does not belong to a user group, the Not Guest user group is used. If the user has not signed in, the Guest user group is used. For more details, see User Groups for Primo Analytics. This attribute has been added in the May 2016 release. Actions that predate the installation of this release do not have this attribute. User Group values may be affected by browser add-ons and extensions, such as the extension Ghostery in Chrome.

Dates Table

The Dates dimension table enables you to select different date ranges and formats. The date dimension is used to limit reports to specific date ranges (such as year, month, week, and day).

Dates Dimension Table

The following table provides an example for each month format.

Date Option	Example Format
Year (date), Year, Year (desc)	Displays the year: 2017
Month (date), Month (short desc)	Displays the month and year: Mar 2017
Month (long desc)	Displays the full month name and year: March 2017
Month (number)	Displays the month number: 3 (displays for March)
Week (date), Week (short desc)	Displays the month and first day of the week: Mar 13
Week (long desc)	Displays the month, first day of the week, and year: Mar 13, 2017
Date	Displays the date of occurrence: Mar 15
Date (short desc)	Displays the day and date of occurrence: Wed, Mar 15
Date (long desc)	Displays the day, date, and year of occurrence: Wed, Mar 15, 2017
DOW (number)	Displays the number of the week on which the event occurred: 4 (displays for Wednesday)
Date Filter	Displays information based on the following time periods: Older than 30 days Older than 60 days Older than 90 days Previous complete 24 months Previous complete 2 years Previous year Two years ago
Dates - Week	Enables you to drill-down based on the following hierarchy: All Dates, Year, Week (long desc), and Date (long desc).
Dates - Month	Enables you to drill-down based on the following hierarchy: All Dates, Year, Month (date), and Date (long desc).

Institutions Table

The Institutions dimension table is a fact table that stores information about the institution from which the data was collected.

Institutions Dimension Table

The following table lists the fields provided by the Institutions fact table.

Field	Description
Primo Institution Code	The institution's code.
Institution Name	The institution's name.
Data Available As Of	The date (UTC time zone) on which data became available.
Data Updated As Of	The date (UTC time zone) on which the data was last updated.

Knowledge Assistant

Introduction

Action Usage Table

Dates Table

Action Types Table

Action Attribute Groups

Discovery Group

Exploration Group

General Group

Results List Group

Search Group

Collection Discovery Group

Institutions Table

Introduction

Customized Values Usage Table

Dates Table

Action Types Table

Action Attribute Groups

Document Group

Collection Discovery Group

Institutions Table

Device Usage Table

Dates Table

Institutions Table

Facet Usage Table

Dates Table

Facet Types Table

Institutions Table

Popular Searches Table

Dates Table

Institutions Table

Sessions Table

Dates Table

User Country Location Table

Institutions Table

Zero Result Searches Table

Dates Table

Institutions Table