Document Delivery for Owned Resources
Streamlining the Document Delivery Process
Create one streamlined process for document delivery for both resources you own and resources you receive from other libraries by using a mediation rule to automatically create a lending request assigning the borrowing library as a partner. This means that your library is both the borrower and the lender.
Users can request digitization from the Rapido tile for printed resources whether or not the resource is owned by your library.
- Ensure your Display Logic Rules allow the display of Rapido offers for digital requests for materials you own.
- Remove your digitization request link.
Automating the Process
To fulfill digitization requests for resources you own, create a mediation rule (Resource Sharing > Rapido Rules > Borrowing Mediation Rules) using the parameter Self Owned And Available. When an item is both self-owned and available, the Action Fill Locally is automatically executed, and a borrowing request and lending request are created under your resource sharing library. The lending request displays your library as the partner and is listed in the lending requests task list in order to be fulfilled. All relevant functionality available for lending requests apply, such as automatic move to branch/digitization. Once the resource is shipped digitally, both the borrowing and lending requests are completed. The user receives an email with the link to the resource, which is also available under their patron card.
For information on manually fulfilling a digitization request that you own, see Fill locally.
For sites with one resource sharing library, both the borrowing and lending requests are created under the same library. For institutions with more than one resource sharing member, the lending request is created under the resource sharing library associated with the library that owns the material.
Overriding Local Holding Setting
RapidILL checks for self ownership, and requests identified as owned receive the local holding status. When the checkbox Ignore Local Holding (Fulfillment > Resource Sharing > Partners > Parameters tab) is checked, libraries skip this self ownership check by RapidILL.
This configuration may be of particular interest to libraries using Rapido mediation rules that support staff workflows around local holdings. This includes mediation rules (Configuration > Resource Sharing > Rapido Rules > Borrowing Mediation Rules) with Self Ownership or Self Owned And Available with the operator values set to true. Mediation rules with either of these parameters support library workflows that enable libraries to fill these requests before they are sent to the RapidILL network. If staff decisions are to allow for fulfillment by their partners, these requests would then be sent to the RapidILL network. The requests can be stopped by RapidILL again and assigned the status of Local holding. Currently, staff then need to use the Override local holding action for the request to actually route to other partners. The Ignore Local Holding setting on the RapidILL partner can support staff who are using mediation rules to handle requests with self ownership/self owned and available.
Requests with a mediation rule (Configuration > Resource Sharing > Rapido Rules > Borrowing Mediation Rules) to stop requests for self-owned resources (Self Ownership = True and Self Owned And Available = True) are stopped regardless of the Ignore Local Holding setting.
