Purging Users

You can run a job to delete users in bulk. The job removes users whose purge date has passed. Only users matching certain criteria can be deleted (see Deleting Users).

Note that you can only delete users that have a purge date indicated in their user record. You can set a purge date for a set of users in bulk using the "Update/Notify Users in Bulk" job (see Editing/Messaging Users in Bulk).

You delete users in bulk on the Purge User Records page (Admin > User Management > Purge User Records):

On the Purge User Records page, select Add Job. The Add Job dialog box appears.

Add Job Dialog Box

Enter the required information. The following table explains the fields in this dialog box.

Add Job Fields
Field	Description
Number of Days After Purge Date	A grace period to apply to a user's purge data. For example, if this job is run on December 20, 2013, and this field is set to 10, the job purges every user whose purge date is before December 10, 2013. The default is 0, which means every user whose purge date is today or earlier. Users with no purge date are not purged by this job. It is recommended not to leave this setting at the default '0', as it can lead to the job not processing users as expected. Set the user purge date in the past, where possible, to ensure that the purge job processes the user.
User record type	Limit the job to specific record types.
User group	Limit the job to specific user groups.
Waive threshold	Specify the amount owed by the user (in local currency) that is ignored when purging users. If a user owes a total amount of fines/fees that is more than this value, the user is not purged. The default is 0.

Select one of the following:
- Add (and Confirm in the confirmation dialog box) to add the job to the job queue and add additional purge jobs.
- Add and Close (and Confirm in the confirmation dialog box) to add the job to the job queue and close the dialog box.

To monitor the job, see Viewing Running Jobs and Viewing Completed Jobs.