System requirements for TLS 1.2 for Windows users

Refer to the flowchart or table below for details on checking if your system supports TLS 1.2.

Make sure you meet requirements A and B.

System requirements for Mac users: refer here.

The numbers in the flowchart refer to the numbers in the table below it and provide additional details.

For any questions please refer to your RefWorks administrator or to RefWorks Support.

Decision tree for determining if your system supports TLS 1.2; refer to the table below for details

	Requirement	Additional Information
A	Java / OpenJDK 8 (also called 1.8) and later	How do I check my Java / OpenJDK version? How do I upgrade my Java version? How do I upgrade my OpenJDK version? Refer to documentation of the OpenJDK provider you are using.
	• Windows 8.1 or 10 OR • Windows 7 or 8 AND Internet Explorer 11 OR • Windows 7 or 8 AND Internet Explorer 8-10 AND manually enable TLS 1.2	How do I check my Windows version? How do I check my Internet Explorer version? Do I need this Internet Explorer (IE) version even if it is not my primary browser? Yes. IE may not be your primary browser but is used by Microsoft add-ons. How do I upgrade my Internet Explorer version?

Open Internet Explorer.
Open the Tools menu (select the gear icon near the top-right), then choose Internet options.
Select the Advanced tab. Scroll down to the Security section at the bottom of the Settings list.
Select Use TLS 1.1 and Use TLS 1.2.
For extra security, deselect Use SSL 3.0. When complete, your settings should match the following:

Selected: Use TLS 1.0, Use TLS 1.1 and Use TLS 1.2
Not selected: Use SSL 2.0 and Use SSL 3.0
Select Apply.
Select OK.