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    A-Z eJournal List searches returning blank results

    • Article Type: General
    • Product: SFX
    • Product Version: 4

    Problem Symptoms:
    A-Z eJournal List search results are empty aside from the OpenURL icons
    When clicking the icons to go the SFX menu no full text targets appear

    Cause:
    RSI/A-Z indexing conflict, processes failed to complete

    Resolution:
    1. Rebuild the RSI and A-Z indexes
    2. (Re)Schedule RSI/A-Z indexing processes to avoid timing conflicts or to run once daily

    Category: A-Z List (SFX)

    Subject: SFX


    • Article last edited: 10/17/2013
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