• Article Type: General
• Product: SFX
• Product Version: 3

Description:
When using SFX I am seeing the following error displayed to screen. It seems that I need to increase timeout in SFX. How do I do that.

The error is:

Proxy Error
The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request POST /sfxlcl3/sfxadmin/institute_edit.cgi.
Reason: Error reading from remote server
Apache/2.0.52 (Unix) mod_ssl/2.0.52 OpenSSL/0.9.7e DAV/2 Server at

Resolution:
1. The timeout should be changed first in ./config/httpd.conf:

Before the change this will look like the following:
#
# Timeout: The number of seconds before receives and sends time out.
#
Timeout 300

Please increase it to 3000. Change to:

# Timeout: The number of seconds before receives and sends time out.
#
Timeout 3000

2. Then please change the timeout should be changed first in the httpd.conf file in the /exlibris/sfx_ver/sfx_version_3/app/apache/config directory:

Before the change this will look like the following:
#
# Timeout: The number of seconds before receives and sends time out.
#
Timeout 300

Change to:
#
# Timeout: The number of seconds before receives and sends time out.
#
Timeout 3000