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    How to increase timeout?

    • Article Type: General
    • Product: SFX
    • Product Version: 3

    Description:
    When using SFX I am seeing the following error displayed to screen. It seems that I need to increase timeout in SFX. How do I do that.

    The error is:

    Proxy Error
    The proxy server received an invalid response from an upstream server.
    The proxy server could not handle the request POST /sfxlcl3/sfxadmin/institute_edit.cgi.
    Reason: Error reading from remote server
    Apache/2.0.52 (Unix) mod_ssl/2.0.52 OpenSSL/0.9.7e DAV/2 Server at

    Resolution:
    1. The timeout should be changed first in ./config/httpd.conf:

    Before the change this will look like the following:
    #
    # Timeout: The number of seconds before receives and sends time out.
    #
    Timeout 300

    Please increase it to 3000. Change to:

    # Timeout: The number of seconds before receives and sends time out.
    #
    Timeout 3000

    2. Then please change the timeout should be changed first in the httpd.conf file in the /exlibris/sfx_ver/sfx_version_3/app/apache/config directory:

    Before the change this will look like the following:
    #
    # Timeout: The number of seconds before receives and sends time out.
    #
    Timeout 300

    Change to:
    #
    # Timeout: The number of seconds before receives and sends time out.
    #
    Timeout 3000

    Additional Information

    timeout, apache, proxy error, increase,


    • Article last edited: 10/8/2013
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