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    SFXAdmin Error - User doesn't exist

    • Product: SFX
    • Product Version: 4
    • Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local



    When submitting a form via the 'Send to Ex Libris' or the 'KnowledgeBase Change Requests' sections in order to create a new case about change requests, the following error appears:


    Error 101


    Probably one of the parameters in the sfx_crm.config file is wrong.

    Please refer to the Integrating SalesForce and SFX article and verify all the parameters are correct, quoted and separated by TAB.


    • Article last edited: 24-Jan-2017
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