SFXAdmin Error - User doesn't exist
- Product: SFX
- Product Version: 4
- Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local
Description
When submitting a form via the 'Send to Ex Libris' or the 'KnowledgeBase Change Requests' sections in order to create a new case about change requests, the following error appears:
Resolution
Probably one of the parameters in the sfx_crm.config file is wrong.
Please refer to the Integrating SalesForce and SFX article and verify all the parameters are correct, quoted and separated by TAB.
- Article last edited: 24-Jan-2017