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    Summon: Google Analytics

    • Product: Summon

    Does Summon support Google Analytics?

    Summon supports Google Analytics as a usage statistics tool in addition to the Usage Reports available in the Summon Administration Console. Many libraries use the administration console's reports to analyze usage (visits and searches) and query topics, and Google Analytics to identify particular user interactions such as use of Summon facets and filters.

    Google Analytics and the legacy Summon interface

    Google Analytics captures user interaction with Summon by having the Summon page load every time the user takes action.

    Google Analytics and Summon 2.0

    Compared to the legacy Summon interface, Summon 2.0 makes it easier to analyze user interaction because Events (a selection within Google Analytics' Standard Reports) are automatically categorized as:
    • Search
    • Refinement
    • Sort
    • Scroll
    A user interaction with Summon is categorized as a Search when a user:
    • Conducts a new search
    • Clicks on an author or subject term link in the search results or the preview pane
    • Clicks on an item in the Related Searches section
    • Conducts a search from the Advanced Search screen
    A user interaction with Summon is categorized as a Refinement when a user:
    • Selects a filter or facet
    • Removes a filter or facet
    • Selects the Clear Filters link
    A user interaction with Summon is categorized as a Sort when a user:
    • Changes the sort order to Date (newest) or Date (oldest) (or changes the sort order back to the default sort by relevance)
    A user interaction with Summon is categorized as a Scroll when a user:
    • Scrolls through the results set

    Setting Up Google Analytics

    Use the General section of the Settings page in the Summon Administration Console to set up Google Analytics with your Summon site.

    • Date Created: 9-Feb-2014
    • Last Edited Date: 21-Feb-2014
    • Old Article Number: 8793
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